Sales Assistant

Join Our Team at PACE Supply in Honolulu, HI

At PACE Supply, we are committed to delivering exceptional service and top-quality products as a leading wholesale distributor of plumbing, heating, and industrial supplies. We value integrity, teamwork, and a dedication to excellence in everything we do.

Our Honolulu Branch is seeking a detail-oriented and highly organized Sales Assistant to support our sales team and help streamline processes.

If you're ready to make an impact and grow with a company that values your contributions, apply today and become part of the PACE Supply success story!

Responsibilities

The Sales Assistant will play a key role in supporting our sales department by managing administrative tasks, coordinating communication between sales and other departments, and ensuring smooth day-to-day operations. Strong phone communication skills are essential for handling inquiries, coordinating with customers, and supporting the sales team effectively.

• Provide sales support to the sales team, including scheduling meetings, preparing reports, and managing correspondence.
• Process and track customer orders, ensuring accurate and timely entry into the system.
• Assist in preparing sales presentations, proposals, and contracts.
• Maintain and update sales records, customer accounts, and databases.
• Handle inbound phone communications with customers, vendors, and internal teams, ensuring clear, professional, and efficient communication.
• Coordinate with internal departments such as logistics, inventory, and accounting to ensure smooth order fulfillment.
• Answer customer inquiries and provide support to the sales team to address customer needs via phone and email.
• Prepare and analyze sales reports and assist with tracking sales goals and performance metrics.
• Assist with travel arrangements, expense reports, and other administrative tasks for the sales team.
• Support the sales team with lead generation, follow-up tasks, and phone-based customer outreach.
• Organize and maintain sales documentation, contracts, and records.

Qualifications

An equivalent combination of education and relevant experience may be considered.

• High school diploma or equivalent credential required.
• Previous experience in an administrative or sales support role, preferably in a distribution or related industry.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM or sales software.
• Excellent phone communication skills with the ability to professionally handle customer inquiries and internal coordination.
• Exceptional organizational and time management skills with the ability to prioritize tasks.
• Strong communication skills, both written and verbal.
• Ability to work well in a team environment and collaborate across departments.
• Attention to detail and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• High level of professionalism and customer service focus.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Work Environment

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to Hawaii employment regulations.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.

Benefit Snapshot:

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits: NO

Remote Availability: NO

*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at View phone number on click.appcast.io.