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General Manager

Pembroke & Co., Inc.

Job Description

Job Description

Benefits:

  • Relocation assistance
  • Bonus based on performance
  • Training & development
Position Overview
Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.

This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are during lunch & dinner. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.

Key Responsibilities
Team Leadership
  • Manage the recruiting, hiring and training of team members 
  • Build a positive, accountable team culture
  • Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
  • Create a guest-first culture and lead by example to deliver excellent service 
  • Maintain brand standards, cleanliness, and food safety 
  • Ensure proper staffing to keep shifts running smoothly and efficiently 
Business & Financial Performance
  • Drive sales and execute local marketing efforts 
  • Control labor, food costs, and cash handling 
  • Review performance and take action to improve results 
Administrative & Operational Support
  • Manage scheduling, payroll, inventory, and ordering 
  • Forecast staffing and business needs 
  • Complete basic reporting and admin tasks 
What We’re Looking For
  • High school diploma (or equivalent) 
  • Experience managing a QSR or restaurant (required) 
  • ServSafe Certification (preferred)
  • Strong communication and leadership skills with a demonstrated understanding of confidentiality 
  • Ability to work in a fast-paced, hands-on role 
  • Basic math, problem-solving, and computer skills 
  • Reliable transportation

Vacancy posted more than 2 months ago

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