Senior Quality Technician

Quality Assurance SpecialistPOSITION SUMMARY:Duties include but are not limited to:Reports to Quality Manager.Receive customer concerns, implement containment actions and initiate corrective action per BRCSOP(s).Record concern information and distribute as identified in the BRC SOP(s).Interact verbally or in writing with external customers in the absence of Quality Manager.Able to navigate and update customer portals in the absence of Quality Manager.Assist with upholding ISO/IATF standards.Control issuance of quality related documents through BRC document control system.Input into cross-functional team on development of quality related APQP documentation.Gather data on quality related QOS measurables and issue reports.Coordinate creation, issuance and revision of plant level forms and control record retention.Maintain a professional attitude, keep area clean and manage quality of work.Responsible for compliance with health and safety practices, policies and regulations.Coordinate and complete plant level layout requirements (annuals).Coordinate and complete plant level gage calibrations per BRC SOP(s).Able to perform QA Auditor Incoming position.Able to perform Final Auditor position.Able to perform QC Technician position.Treat all team members with respect and dignity.Lead and initiate ongoing continuous improvement activities to yield cost savings.Implement and maintain customer specific requirements.Manage the warranty process as required.Will be required to perform duties other than those specified in this description.Education and Qualifications:High School Diploma or equivalent required. Engineering degree is a plus. 3 -35 years' experience in a Quality or Engineering role, preferably in the automotive industry. Ability to solve complex problems and exercise judgment based on the analysis of multiple sources of information. Ability to read and interpret engineering drawings and specifications. Ability to support and/or lead root cause analysis, disciplined problem-solving and decision-making processes. Proven leadership, interpersonal skills and personal development skills. Working knowledge on manufacturing processes and environment. Proficient in Microsoft Office and MiniTab. Excellent written and verbal communication skills.Company Description:BRC Rubber & Plastics Inc. is a manufacturer of rubber and plastics products for automotive and industrial applications built upon 50 years of stellar customer design and engineering support from concept through prototype into final production of rubber and plastic components in Northeast Indiana. We are privately owned and an industry leader. BRC Rubber & Plastics Inc. is ISO 9001, IATF, and ISO 14001 Certified; with locations in Fort Wayne, Bluffton, Churubusco, Hartford City, Ligonier and Montpelier Indiana.