Senior Relationship Strategist - PNC Private Bank

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. Job Profile Job ID: R218841 As a Senior Relationship Strategist within PNC's Private Bank organization, you will be based in Washington D.C. or Tyson's Corner, VA. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Leads client management activities, developing and executing a relationship management plan to acquire and retain clients. Responsible for managing a book of business and may assist in developing team members. Coordinates with team to determine action plans through thorough discovery of client needs, consistently reviewing needs assessment with clients to determine changes. Maintains well‑developed knowledge of all business segment capabilities and offerings and delivers proactive and responsive service to meet client goals. Held accountable for the growth of their book of business through expansion and new client acquisition. Develops and executes strategies for proactively sourcing new relationships for the bank and owns communication and contact with existing clients to capture expansion opportunities. Manages risk through appropriate client selection, ensuring service delivery is consistent with fees charged, and works with risk partners to resolve client concerns. Has knowledge of partner offerings to make appropriate introductions and follows up with partners for client communication. Maintains timely, accurate and complete sales/client relationship management administration tasks, including pre‑call planning, post‑call debriefs and relationship reviews. May train, coach, mentor other team members and participate in special projects to strengthen overall business. Desired Attributes Customer Focused – knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position. Preferred Skills Book of Business, Client Relationship Building, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities Competencies Client Relationship Management, Communicating for Impact, Decision Making and Critical Thinking, Influencing, Managing Multiple Priorities, Products and Services, Understanding Customer Needs, Value Selling Work Experience Roles at this level typically require a university or college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications may be required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education Bachelor's Certifications No required certifications. Licenses No required licenses. Pay Transparency Base Salary: $80,000.00 – $299,000.00 Salary may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with an HSAs feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr