EG Technician

Job Description

Job Description

Department: Electronic Gaming
Division: LLC, Wholly owned by The Shawnee Tribe
Job Title: Electronic Games Technician
General Definition: Maintain, repair, and provide technical support for all Electronic Games within the facility while offering great service to our internal and external patrons.
Supervision Received: Electronic Games Manager
Supervision Exercised: N/A
Essential Job Functions:
 Perform routine preventative maintenance on all Electronic Gaming Machines to ensure optimal operation by performing task such as resetting the System Boards and calibrating gaming machine monitors.
 Repair machines by performing task such as resolving Dollar Bill Acceptor issues, repairing cash boxes, resetting the system, and utilizing standard codes to keep machines running properly.
 Assist vendors with all gaming installations, gaming removals, and theme changes including: machine break down, relocations, and set-up using provided resources within the facility.
 Adhere to all MICS, TICS, and all standard operating procedures within the facility including Title 31 regulatory requirements.
 Must attend all trainings related to this position.
 Complete all required paperwork including: Machine Seal requests and approvals from the Gaming Commission, compile a monthly gaming machine list and log with all Electronic Gaming information for all facility machines.
 Complete Games down log as they occur and report findings to the EG Manager; post the information for Nationwide access.
 Update progressive logs when new progressive machines arrive.
 Perform all other duties as assigned.

MINIMUM QUALIFICATIONS;
Education:
High School Diploma or GED
Training and Experience:
 Six (6) months of EG Gaming Experience or six months of previous Technician
experience required
Licenses/Certifications/Other:
 Must be able to complete pre-employment drug test with a negative result
 Must be able to pass background checks and receive a gaming license from the
Chickasaw Nation Gaming Commission
Knowledge, Skills and Abilities:
 Must be able to read, understand, apply, and retain knowledge of departmental rules,
regulations, and policies
 Must have the ability to understand written and oral communications
 Must possess strong manual dexterity including hand and eye coordination
 Must be able to problem solve and operate computers and office equipment
 Must be able to lift up to fifty (50) pounds
 Must be able to stand, sit, and walk for prolonged periods of time in order to properly
perform the assigned job duties
 Must be able to work in a casino environment where second hand smoke and flashing
lights are present