Security Officer Front Desk

Job Description

Job Description

As a Security Officer Front Desk in Columbus, OH , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location as a Front Desk Security Officer, where you will help manage access, greet visitors, and support security-related operations with professionalism and care. This role is ideal for someone who enjoys customer interaction, clear communication, and using technology while contributing to a welcoming environment through teamwork, integrity, and reliable service.

Position Type: Full Time

Pay Rate: $25.24 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities when appropriate.
• Monitor access to the location by greeting employees, guests, and/or vendors, verifying credentials, issuing visitor passes, and documenting arrivals and departures in accordance with site protocols.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, escalating concerns to the appropriate personnel as needed.
• Support a professional lobby and reception presence by answering phones, providing directions, maintaining visitor logs, and helping to deter unauthorized access through attentive front desk observation.
• Assist with reporting and communication related to security-related events, policy questions, and/or workplace concerns while maintaining confidentiality and professionalism in a fast-paced office setting.

Minimum Requirements:

• Experience with access control and badge systems is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.