Peer Navigator

Job Title: Peer Navigator Dept : Family, Education & Support Services Reports to : Program Manager Salary Range: $21.00 – $23.00 hourly Position Summary :The Peer Navigator provides individualized and group education and support to clients, families, and friends affected by HIV. This includes guidance on medical/medication issues, benefits eligibility, and continuum of care, helping clients maintain motivation to improve health and well-being. Authority and Independence The Peer Navigator works under general supervision and exercises independent judgment within established policies. The role requires maintaining confidentiality, conducting outreach/engagement, accompanying clients to appointments, and providing empathetic peer support with cultural sensitivity. Minimum Qualifications Education and Experience High School diploma, GED, or equivalent. Reflective of served communities (e.g., bilingual, PLWHA, African American, Latino, LGBTQ+, persons in recovery). Familiarity with HIV primary care, mental health, substance use services in ACR Health’s Ryan White region. Skills and Competencies Strong written/verbal communication and documentation skills. Cultural/linguistic competence; stigma-free, non-judgmental, culturally responsive services. Proficient in email/Microsoft Office Suite; database experience preferred. Sensitivity to HIV/AIDS, chronic illnesses, LGBTQI+, BIPOC populations; commitment to ACR Health mission/values and HIPAA. Other Requirements Valid NYS driver’s license and reliable access to insured vehicle for travel/training/outreach/client transport. Personal lived experience with HIV required for empathetic peer support. Primary Responsibilities Maintain confidentiality per Article 27-F, HIPAA, ACR Health policies/regulations; protect agency data. Conduct outreach/engagement to connect/retain clients in care; support self-advocacy/self-management. Accompany clients to clinical/supportive appointments; assist NMCM interventions/education. Collaborate with Ryan White Support Specialists for health education, work with program staff for holistic care. Assist with education group setup/facilitation; ensure client adherence to program policies. Coordinate community activities; communicate with AIDS Institute staff. Maintain accurate client records/reports; stay current on Ryan White regulations. Attend required meetings/trainings; perform other duties as assigned by management. Comprehensive medical, dental, and vision coverage. Generous paid time off and holiday pay Life Insurance. 403(b) retirement savings plan with agency contributions. Employee Assistance Program (EAP) FLSA Status : Non-Exempt Location :Syracuse Office – 627 West Genesee Street Hours per week :35 Work Schedule :Full Time; occasional evenings/weekends for meetings, workshops, conferences, seminars. Disclaimer :This job description provides an overview of primary duties and responsibilities. It is not exhaustive; additional consistent tasks may be assigned. #J-18808-Ljbffr ACR Health