Senior Manager, AI-Driven Customer Success (Remote)
DataGrail
DataGrail is looking for a Senior Manager, Customer Success to lead and develop a team of Customer Success Managers (CSMs). You will play a pivotal role in driving renewal performance and coaching your team to ensure customer success while advocating on behalf of both the team and the customers within the company. The position requires strong leadership in a fast-paced SaaS environment, technical fluency, and a passion for AI adoption, aiming to achieve a consistent renewal rate above 95% and enhance customer engagement. #J-18808-Ljbffr
Vacancy posted 3 hours ago
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