Account Executive, Assisted Sell - Phoenix

Account Executive, Assisted Sell -Armani/Valentino

Location: Phoenix, AZ

Division: L'Oreal Luxe

Reports to: Regional Sales Manager

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oreal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

Most Innovative Companies - Fast Company, 2023

Top 5 - Most Attractive Companies Worldwide Among Business Students -Universum, 2023

Top 25 World's Best Companies - TIME, 2023

Top Companies for Executive Women - Seamount, 2023

Best Place to Work for Disability Inclusion - Disability Equal Index, 2023

With 86,000 dedicated employees spread across 150 countries, L'Oreal leads the global beauty industry and pioneers' beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L'Oreal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancome, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A Day in the Life

What You Will Do:

The Account Executive - Self-Assist Stores drives sales revenue to achieve year-over-year growth and exceed sales budget across Sephora and Ulta Beauty doors within the Phoenix territory.

This individual represents authority in the luxury beauty industry and influences retailer associates through elevated selling, education, and artistry. When in-store, the Account Executive sells side by side with retailer teams, educates on newness and core SKUs, and cultivates meaningful relationships with store leadership at both Sephora and Ulta.

This would include, but would not be limited to, the following accountabilities:

Requirements

• 3+ years of experience in retail or the service industry.
• 3+ years of beauty or retail management experience; self-assist retail experience (Sephora and/or Ulta) strongly preferred.
• Strong interpersonal communication and empathy skills.
• Sound judgment and the ability to make thoughtful decisions in a fast-paced, self-assist retail environment.
• Collaborative team player with a growth mindset and a passion for luxury beauty.
• Proficient in Microsoft Suite: Word, Excel, PowerPoint, Power BI, OneNote & Teams.

Responsibilities

Key Accountabilities

Sales Driven In-Store Activities:

• Drive financial results in-store to maintain year-over-year growth and meet or exceed sales plan across all assigned Sephora and Ulta doors within the territory.
• Demonstrate a solid understanding of sales, product knowledge, and the self-assist retail market to create and execute territory strategies that accelerate growth of retail sales, newness, and core SKUs.
• Accelerate consumer conversion through education, artistry, and coaching of retailer employees. Conduct retention checks with Ulta associates following dedicated brand Daily Micro Trainings (DMT). Conduct retention checks with Sephora employees following dedicated double dose or informal training sessions with walk-in gratis to reinforce brand knowledge and selling behaviors.
• Ensure retailer staff across Sephora and Ulta doors are well-versed in brand messaging, key franchise differentiation, and full assortment knowledge for both Armani Beauty and Valentino Beauty.
• Foster an inclusive, supportive team culture in-store, proactively partnering with fellow L'Oreal Luxe brands and cross-category brand teams.
• Execute and lead in-store events and activations aligned with product launches and brand initiatives within the territory, driving incremental business in local markets and building brand awareness across the Alabama, Georgia, and Louisiana footprint.
• Create an atmosphere of positivity - celebrating and recognizing performance, encouraging open communication, and setting the professional standard within all retailer partnerships.
• Serve as a recognized expert within the retail artistry category across self-assist channels, demonstrating entrepreneurial spirit, business acumen, and a reputation for credibility with both retailer partners and consumers.

Customer Centricity:

• Accelerate customer acquisition and defend consumer retention through client relationship management, visual merchandising execution, and maintaining collaborative partnerships with store leadership across Sephora and Ulta doors.
• Partner with Sephora store leadership by requesting a brand survey at the conclusion of each store visit to capture performance insights and identify training and sales opportunities to share with key stakeholders.
• Provide insight on consumer shopping behaviors, competitor activity, and evolving beauty trends within the self-assist retail environment.
• Evaluate and monitor inventory levels; escalate inventory replenishment needs through the appropriate directed channels - HLOR, ACCR, and Mia - to optimize in-store sales and prevent missed opportunities at the shelf.
• Leverage and utilize virtual retailer tools including Glam Lab and Color IQ when working within respective retailers to personalize and elevate the consumer beauty experience.

Operational:

• Analyze Luxe Dashboard sales reporting to understand door and territory achievement vs. sales plan, growth vs. prior year, and evolving sales trends across the Alabama, Georgia, and Louisiana market.
• Utilize Luxe Dashboards to monitor newness and core SKU performance and track sales trends following key market trainings and in-store activations.
• Partner with the Regional Sales Director to forecast individual door sales plans and collaborate on a door development strategy, scheduling adequate support aligned with business growth needs.
• Continuously assess and evaluate each door's gondola productivity and brand rank - with a specific focus on Top 100 doors for respective retailers. Proactively surface improvement opportunities through education and operational strategies in partnership with the Regional Sales Director.
• Recruit, hire, and train freelance Beauty Advisors to meet and exceed sales budgets, influencing performance through team selling, artistry coaching, and brand education.
• Evaluate freelancer performance monthly and partner with the Regional Sales Director to review market results, ensuring optimization of hour allocations and alignment with door-level productivity goals.

What We Offer

Salary Range: $82,000- $116,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)

Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)

Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!

Employee Resource Groups (Think Tanks and Innovation Squads)

Access to Mental Health & Wellness Programs

Your Future Team

Sales at L'Oreal is about the driving force behind the company's succes! We create relationships with our clients, identify their needs and design products that make a difference in their lives. Every day, we make a positive impact on someone's business or life.

We Are Committed and Engaged

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [emailprotected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.