Retail Cake Decorator

Retail Cake Decorator

We are seeking a skilled and creative Cake Decorator to join our bakery team at Hen House. In this role, you'll craft visually appealing, high-quality cakes and desserts that help our guests celebrate life's special moments-playing an important part in delivering memorable experiences while supporting bakery sales and guest satisfaction.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who takes pride in their craftsmanship, enjoys working in a hands-on environment, and has a passion for turning everyday desserts into something special for our guests.

Key Responsibilities & Job Duties

• Decorate cakes, cupcakes, and other bakery items according to guest requests and company standards
• Create custom designs using icing, fondant, and other decorative elements
• Ensure all products meet quality, freshness, and visual presentation standards
• Provide friendly, helpful, and respectful guest service at all times
• Consult with guests to understand design needs, themes, and special requests
• Maintain cleanliness and organization of the bakery and decorating area
• Follow food safety, sanitation, and workplace safety standards
• Manage time effectively to meet production schedules and order deadlines
• Assist with baking, filling, and preparing products as needed
• Monitor inventory levels of decorating supplies and communicate needs to leadership
• Stay informed on bakery promotions and seasonal offerings to support sales
• Work collaboratively with bakery team members and store leadership
• Support additional bakery or store operations as needed
• Remain productive during slower periods by preparing materials, practicing designs, or supporting team tasks
• Other job duties as assigned

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Required: Previous cake decorating or bakery experience