IT Helpdesk Specialist
$30 - $35 per hourArthur Lawrence
Job Description
Job Description
Title: IT Helpdesk Specialist
Location: Honolulu, Hawai
Payrate: $30/h-$35/h
IT Technician – Retail Technology | Contract
We are seeking an experienced IT Technician to provide Tier 1/Tier 2 and onsite technical support for retail technology systems across store locations. This role will troubleshoot business-critical systems while providing responsive and professional support to store employees and field teams.
Key Responsibilities:
Provide onsite and remote technical support for retail locations.
Troubleshoot Gilbarco Passport POS systems, Verifone PIN pads, payment devices, computers, printers, and peripherals.
Diagnose and resolve hardware, software, payment processing, and network connectivity issues.
Support switches, routers, wireless access points, TCP/IP, VPN, and retail network infrastructure.
Support fuel dispenser interfaces, loyalty systems, and fuel-site communications technology.
Respond to incidents and service requests within established SLAs and document troubleshooting and resolutions in ticketing systems.
Perform software updates, equipment replacements, system maintenance, and technology deployments.
Support new store openings, remodels, and technology refresh projects.
Maintain accurate IT asset and equipment inventory.
Coordinate with vendors, service providers, and internal IT teams on complex technical issues.
Follow IT security, compliance, and operational procedures while delivering excellent customer service.
Qualifications:
Previous 3 years of experience in retail IT, convenience stores, fuel retail, or similar environments preferred.
Experience with Gilbarco Passport POS and Verifone payment systems strongly preferred.
Knowledge of fuel dispenser technology, EMV payment devices, TCP/IP, VPN, and wireless networking.
Familiarity with ticketing systems, asset management, and ITIL/service management practices.
Strong troubleshooting, communication, and customer-service skills.
Ability to work independently and provide onsite support as required.
Contract Details: 12+ months | Start: ASAP, pending onboarding
\nCompany DescriptionArthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.
Company Description
Arthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.
- ...Arthur Lawrence is looking for an IT Helpdesk Specialist one of our clients in Honolulu, HI. Please find the job description below and send us your updated resume if interested: Must-Have Skills: Experience providing Tier 1/Tier 2 technical support for retail...Suggested
Arthur Lawrence
Honolulu, HI2 days ago $90k - $110k
OverviewVTG is seeking an IT Specialist in Pearl City, Hawaii. What will you do?Installs and maintains local area network hardware and software... ...five (5) years providing technical and direct support as IT Helpdesk Tier-II/III At least five (5) years of experience with...SuggestedContract workWork experience placementLocal area- ...and complexity. Refer more complex issues to higher levels. Work under direct supervision. You Have: Experience providing support to IT systems, including day-to-day operations, monitoring, and problem resolution for all client, server, storage, or network devices, or...Suggested
$50k - $55k
...sized businesses across Oahu — dealerships, medical practices, law firms, and more. We run on a simple philosophy: low-drama, high-trust IT. We're looking for a Service Desk Technician I to join our team and grow with us. This is a great fit if you've got about a year...SuggestedFull timeLocal areaFlexible hoursNight shiftEnlighten Technology
Honolulu, HI23 days ago- Full job description We are actively seeking an experienced Network Administrator. Primary Responsibility To ensure the integrity and safety of the information contained within corporate data systems, and to ensure secure access to that information. Major Duties Manage ...SuggestedFull timeTemporary workWork experience placementRemote workRelocationMonday to FridayShift work
$87.14k - $117.64k
...to join our elite team at Joint Base Pearl Harbor-Hickam in Honolulu, Hawaii. Supporting a customer that delivers secure, high‑impact IT solutions to more than 5,000 users across the Pacific theater, this role sits at the center of time‑sensitive, mission‑driven...Full timeNight shift- ...vulnerabilities. Maintaining server hardware and software, applying monthly patches. Coordinating and/or upgrading, installing and maintaining IT environmental monitoring equipment; monitoring servers for outages and resource alerts, resolving as needed. Coordinating and/or...Permanent employmentLocal area
- ...: Description Title: IT Specialist Position Number: 0078476 Hiring Unit: OFC OF VP FOR STUDENT SUCCESS, STUDENT CO-CURRICULAR SUCCESS, MANOA CAREER CENTER Location: UH at Manoa Date Posted: 02/04/2025 Closing Date: Continuous; Review of applications will...Permanent employmentFull timeTemporary workPart timeWork experience placementWork at officeNight shift
University of Hawaii
Honolulu, HI6 days ago - ...to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both. Major Duties As an IT Specialist, you will perform the following duties: The working title for this position is Information Technology Officer. As an Information...Work at office
- This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of Operations, Logistics, with 1 vacancy in Honolulu, HI. Qualification requirements in the vacancy announcements are based on the U.S. Office...Work at office
- ...Associate About ActioNetActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity...
$92.3k - $166.85k
Windows Systems Administrator Location: Pearl Harbor, HawaiiSecurity Clearance: Active TS/SCI RequiredLeidos is seeking a Windows Systems Administrator to support mission critical infrastructure for the U.S. Navy Fleet Command in Pearl Harbor, Hawaii. In this role, you ...Full timeRemote work$30 - $31 per hour
...tiered tickets and escalations, providing on-site and remote assistance for Windows, Mac, Linux, iOS, and Android platforms as needed. IT Inventory: Responsible for procuring, managing, and tracking IT assets, including inventory and consumables, while contributing to...Hourly payFull timeWork at officeLocal areaRemote workShift work$104k - $166k
...extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at...Contract workRemote workShift work- Las Vegas Sands is seeking a Sr Technician - Executive Support to oversee Sands Executive Support, respond to executive IT challenges, and liaise with executives and Corp IT. This role requires strong cross‑functional collaboration, proactive tech research, and expert...
$16 - $20 per hour
...We are looking for an entry-level Field Technician who wants to begin a career in information technology. Previous professional IT experience is not required. This position is designed to provide practical, hands-on experience while helping you build the skills needed...Hourly payFull timePart timeWork at officeLocal areaEnlighten Technology
Honolulu, HI23 days ago$120k - $160k
...About ActioNetActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity...Flexible hoursActioNet, Inc.
Honolulu, HImore than 2 months ago- 401k, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance Full-Time | On-site Required Skills Active Directory DNS Windows 8 DHCP Windows Server Administrator Location: Debt, Hawaii, United States Job Description We are looking for a skilled Windows Server...Full timeWork at office
- ...and help maintain the stability, security, and performance of our IT infrastructure. In this role, you will be responsible for... ...Server Administrator, Database Administrator, Technical Support Specialist, IT Specialist, Site Reliability Engineer, DevOps Engineer, Systems...Temporary workFor contractorsImmediate startFlexible hours
- ...operations and system performance. Collaborating with a team of IT professionals, you will address technical challenges, optimize connectivity... ...Administrator, Infrastructure Administrator, Network Operations Specialist, Cloud Systems Administrator, Network Analyst, Systems Engineer,...Temporary workFor contractorsImmediate startFlexible hours
- ...the Contractor shall coordinate and transfer tickets to End User specialist for response and resolution. Maintain and administer an... ...Network Admin: IAT 2 Certified or Bachelors degree in Network/IT field REQUIRED SKILLS AND EXPERIENCE Three (3) years related experience...For contractorsLocal areaRemote workMonday to Friday
- ...or local laws. Position Summary Job Overview As a Network Administrator at Dickey’s, your role will be foundational in supporting our IT infrastructure. You will assist in managing network equipment, maintaining PCs, and contributing to various IT support activities....Local areaRemote work
$34.1 per hour
...Part Time On-site IT Technician II Pay range: $34.10/hour Our Benefits Enjoy discounted hotel room stays for you and your family WORLDWIDE through the Go Hilton travel discount program Group Health Insurance (with a paid opt-out option) Recognition programs Paid Vacation...Part timeWork experience placementWorldwideFlexible hours- ...support for implementation, troubleshooting, and maintenance of IT networks. This position will provide support for IT networks... ...into operations Provides guidance to lower level technicians and specialists Works individually and actively participates on integrated teams...
$77.6k - $176k
...frameworks, federal security authorizations, assessment, and risk management processes for enterprise systemsBachelor's degree in an IT, Cybersecurity, or Engineering fieldCisco, Juniper, or F5 CertificationsClearance:Applicants selected will be subject to a security investigation...Full timeContract workPart timeWork at officeLocal areaRemote work$61.9k - $141k
...frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Bachelor's degree in an IT, Cybersecurity, or Engineering field Storage Management and Administration Certification, including Dell, HPE, NetApp, AWS, or Azure...Full timeContract workPart timeWork at officeLocal areaRemote work- ...applicants must have current DoD TS/SCI clearance eligibility day one and prior to entry on duty. Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications: # Master’s degree, from an accredited institution in network...Full timeContract workLocal areaMonday to Friday
Innovative Management Concepts, Inc.
Honolulu, HI23 days ago $139.3k - $250.7k
Do you have a passion for network architecture technologies? Are you looking for the freedom to innovate and help shape the next generation of the network? Join our Network Architecture team! The Network Architecture team is a highly skilled group that works on various...Work experience placementWork at officeAkamai
Honolulu, HI1 day ago- ...Engineer, Systems Architect, Network Designer, Solutions Architect, Infrastructure Architect, Network Administrator, Cloud Architect, IT Architect, Telecommunications Architect, Network Consultant, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus)...Temporary workFor contractorsImmediate startFlexible hours
Cymertek
Honolulu, HI2 days ago - OSP/ISP Telecommunications Technician / Engineer (Fiber & Copper) Oahu Hawaii – 4 resources Active DoD clearance or clearable (Secret preferred; higher a plus) We are seeking experienced Outside Plant (OSP) and Inside Plant (ISP) Telecommunications Technicians...Full timeContract workNight shiftWeekend work
CarverBeth, LLC
Honolulu, HI4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Helpdesk Specialist. Be the first to apply!
- IT technician Honolulu, HI
- IT specialist Honolulu, HI
- computer operator Honolulu, HI
- entry level computer information technology Honolulu, HI
- IT lead Honolulu, HI
- it operations coordinator Honolulu, HI
- IT network Honolulu, HI
- information technology graduate Honolulu, HI
- IT coordinator Honolulu, HI
- IT help desk technician Honolulu, HI