Warehouse Operations Manager

Job Description

Job Description

Warehouse Operations Manager

We are seeking a manager to oversee a high-volume warehouse and service center. This role is responsible for driving operational excellence, leading a large team, and ensuring efficient, high-quality service delivery while meeting financial and performance targets. The role will provide strategic leadership and operational oversight, managing the full lifecycle of inbound and outbound product flow, ensuring safe, efficient, and high-quality operations and overall facility management, including maintenance and safety initiatives.

Responsibilities

• Lead day-to-day center operations, ensuring safety, quality, delivery, and cost objectives are achieved
• Oversee the lifecycle including intake, diagnosis, repair, testing, and shipment
• Drive continuous improvement initiatives to increase productivity, reduce cycle time, and improve throughput
• Manage financial performance, including labor efficiency, material usage, and overall P& L accountability
• Lead, develop, and mentor a team of 50+ employees
• Manage workforce planning, scheduling, and resource allocation to meet operational demands
• Ensure compliance with safety, quality, and regulatory standards (OSHA, ISO, etc.)
• Maintain high levels of accuracy across inventory, repair processes, and quality control measures
• Partner cross-functionally with engineering, supply chain, and procurement teams to resolve issues and improve operations
• Serve as a key point of contact for internal stakeholders and customers, ensuring a strong service experience

• Bachelor’s degree preferred or equivalent experience
• Experience leading operations in a manufacturing, or warehouse environment
• Strong leadership skills with experience managing large teams
• Knowledge of performance metrics, workflow optimization, and continuous improvement methodologies
• Experience with financial management, including P& L oversight
• Strong problem-solving, communication, and collaboration skills