Case Management Assistant (FT)

Position Summary The Case Management Assistant is responsible for providing accurate and timely administrative and technical support to the case management teams, helping ensure a positive patient experience and effective coordination of care and utilization review processes. The assistant assists in discharge planning and utilization review for all patients, accurately enters patient data into record systems, and interacts with doctors, nurses, insurance agencies, and patients to integrate all aspects of a patient’s care and match identified needs to the appropriate professionals. Responsibilities include coordinating discharge planning requests with Case Management, verifying insurances, obtaining authorizations as necessary, and working with internal staff to ensure readiness for outside appointments and discharge. Pay : Rate of pay is based on years of experience and qualifications. Minimum Qualifications Minimum two years’ experience in rehabilitation or a closely related field. 2‑3 years of direct patient care or health education in an inpatient, skilled nursing, home health, or related setting. Desired Qualifications Data entry experience and experience in pre‑authorization. Experience coordinating benefits and reviewing alternatives with patients and families. Experience working directly with interdisciplinary teams, patients, and families in a clinical setting strongly preferred. Knowledge, Skills and Ability Requirements Excellent verbal and written communication skills. Strong organizational, time management, and prioritization skills. Strong analytical and critical thinking skills. Detail‑oriented, able to meet strict time frames. Benefits A supportive and collaborative work environment. Opportunities to progress in function, skill, and pay. A competitive wage scale. A comprehensive health and wellness package including medical, dental, and prescription drug coverage. Additional perks such as 401(k), life insurance, and disability plans. Indianapolis Rehabilitation Hospital is an EEO employer – M/F/Vets/Disabled #J-18808-Ljbffr Indianapolis Rehabilitation Hospital