Clinic Scheduling, Registration and Check In
- Accurately and appropriately schedules patients.
- Confirm arrival time, appointment time, and any other applicable
instructions.
* Educate patient of any preparation and/or instructions needed prior to
procedure.
* Pre-register patients by verifying demographics and insurance coverage.
Create the Hospital Account Record (HAR).
- Look for existing orders and link them to appointment.
- Monitor and schedule the Referral Workque’s as assigned.
- Accurately and appropriately register and check in patients for their
appointments.
* Check in patients for their appointments, complete all needed information
and direct them to the appropriate location.
* Provide appropriate forms as designated by clinical staff and/or standard
practice.
* Receive and enter appropriately all patient forms dropped off for
completion. Determine if the patient needs to be seen to complete the
form, and/or have patient complete their portion of the forms. Route forms
according to standard practice.
* Collects and posts patient co-pays/deductibles/balances consistently and
accurately.
* Assists patients with any follow up appointments at check out
Work Schedule:
- 12 hrs weekly, .3fte, Casual
- Emergency Room Registration Shifts, every other Friday, Saturday and Sunday,
2:30pm-11:00pm
* Opportunities to cross train in additional areas and pick up shifts
Required Qualifications:
* High School graduate or equivalent experience.
Preferred Qualifications:
- 2-year degree in related studies; and/or equivalent experience.
- Minimum one year experience in a hospital or medical clinic setting or
equivalent.
- Experience in a customer service setting.
- Experience with Microsoft products, Word, Excel, Outlook, etc.
Benefits:
* At Westfields Hospital & Clinic, we believe in providing our employees with
exceptional benefits to help you thrive in your work. In addition to
competitive wages, we offer a benefits package that includes health and
dental insurance; 401k retirement program; competitive paid time off (PTO);
short-term disability pay, long-term disability and life insurance options;
flexible spending accounts (FSAs); education reimbursements; employee
assistance programs (EAP), employee well-being program; free parking;
employee recognition and rewards; social club discounts to area attractions
and events; community volunteer pay.
About Westfields Hospital & Clinic:
* Westfields Hospital & Clinic is part of HealthPartners, the largest
consumer-governed, non-profit health care organization in the nation with a
mission to improve health and well-being in partnership with members,
patients and the community. Located just 30 minutes east of the Twin Cities
in the beautiful St. Croix Valley, Westfields is an award-winner hospital
serving western Wisconsin with primary, acute, emergency and outpatient
health care services. Our campus is in New Richmond, where you’ll find a
comfortable small-town feel, just a stone’s throw away from Minneapolis and
St. Paul.
As a partner for good, we believe that outstanding health care comes from
combining science with compassion, spirit and humanity. Everyone on our team
helps make health care and insurance simpler and more affordable for all.
Join us and become a partner for good, helping to improve the health and
well-being of our patients, members and the communities we serve.
At HealthPartners we believe in the power of good – good deeds and good people
working together. As part of our team, you’ll find an inclusive environment that
encourages new ways of thinking, celebrates differences, and recognizes hard
work.
We’re a nonprofit, integrated health care organization, providing health
insurance in six states and high-quality care at more than 90 locations,
including hospitals and clinics in Minnesota and Wisconsin. We bring together
research and education through HealthPartners Institute, training medical
professionals across the region and conducting innovative research that improve
lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working
together to increase diversity and inclusion in our workplace, advance health
equity in care and coverage, and partner with the community as advocates for
change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse
talents, valuing your dedication, and supporting your work-life balance. We
offer a comprehensive range of benefits to support every aspect of your life,
including health, time off, retirement planning, and continuous learning
opportunities. Our goal is to help you thrive physically, mentally, emotionally,
and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients,
members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant because of race, color, sex, age, national origin,
religion, sexual orientation, gender identify, status as a veteran and basis of
disability or any other federal, state or local protected class.
