Home Care Coordinator

Home Care CoordinatorAs a Home Care Coordinator, you'll play a key role in ensuring that every client receives exceptional, personalized care. You'll manage caregiver scheduling, coordinate services, and help maintain the highest standards of client satisfaction and quality care.Scheduling & StaffingCoordinate daily and weekly caregiver schedules to ensure all shifts are filled accurately and on time.Match caregivers to clients based on skills, experience, and personality fit.Proactively address open shifts, attendance issues, and last-minute changes.Maintain real-time accuracy in our scheduling system.Client & Caregiver SupportServe as the primary point of contact for clients and caregivers regarding schedules and service needs.Build and nurture strong relationships that promote client satisfaction and caregiver retention.Perform client intakes and coordinate assessments and reassessments with RNs and the Director of Nursing.Collaborate with the care team to ensure each client's plan of care is followed and updated as needed.Participate in on-call rotation to ensure continuity of care after hours.Quality Assurance & ComplianceSchedule only compliant caregivers with current credentials, background checks, and required in-services.Maintain accurate caregiver availability, assignment, and attendance records.Partner with HR and clinical teams to monitor and maintain caregiver compliance.Support ongoing quality assurance efforts to uphold the company's service standards.What You'll NeedBilingual, English Spanish. Preferred but not requiredAssociate's degree or a minimum of 2 years' experience in home care coordination, staffing, or healthcare administration.Excellent verbal and written communication skills.Strong computer and organizational skills with great attention to detail.Valid driver's license and reliable transportation.Positive attitude, customer-service mindset, and commitment to seniors' dignity and well-being.Three professional references (two supervisors and one co-worker).Ability to pass background and employment verification checks.Join Our TeamIf you're ready to help seniors live safely and comfortably at home, and grow your career in a company that truly cares, we'd love to meet you.