Patient Services Associate

PATIENT SERVICES ASSOCIATE I NIGHTS Office Full Time Jan 22, 2026 Department: ER Registration #8570 POSITION SUMMARY Responsible in providing warm line support in ECRMC's call center and navigation of services for patients. Responsible for registering and admitting patient in an efficient and orderly manner; ensures the collection of accurate patient information, signatures and explains to patient ECRMC's policies, procedures, patient's rights, patient's directives and consent forms. Responsible in aiding in the assessment of patient's barriers to healthcare and planning of services to assist them with those needs (i.e. scheduling physician office visits and coordinating transportation when needed). Operates a private branch exchange (PBX) console relaying incoming and outgoing calls, pages authorized personnel, acts as hospital receptionist, processes all outgoing and incoming mail, assists in admitting patient, and serves as cashier, as required. High School Diploma or equivalent On the job training or equivalent training in admitting procedures Types 40 WPM Position Pay Range: $18.63- $27.45/hour In compliance with the California Pay Transparency Act, El Centro Regional Medical Center (ECRMC) posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. ECRMC strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer #J-18808-Ljbffr