Sr Housekeeping Floor Manager - Full Time (Planet Hollywood LV)

Job Description

Provides clerical, administrative, and operational support to the Housekeeping Department. Assists with ordering, receiving, inventory control, documentation, and coordination of daily housekeeping activities. Conducts suite and public area inspections to ensure cleanliness and adherence to hotel standards.

Responsibilities

• Upholds all hotel and departmental policies and procedures.
• Completes daily clerical tasks including filing, data entry, inventory logs, supply tracking, and documentation.
• Assists with ordering, receiving, and distributing housekeeping supplies, linens, and amenities.
• Reports maintenance issues promptly and follows up to ensure completion.
• Supports OSHA and Safety compliance by maintaining accurate records and ensuring proper use of equipment and chemicals.
• Ensures all tower public areas are cleaned and well-maintained according to hotel standards.
• Monitors supply and amenity levels in assigned areas and communicates replenishment needs.
• Coordinates with Status Board Operators to provide accurate room status updates to the Front Office.
• Uses sound judgment when addressing guest concerns, safety issues, or operational needs.
• Performs suite inspections and verifies that cleaning standards are met.
• Maintains a steady work pace throughout the shift.
• Must be familiar with guestroom cleaning techniques, including basic cleaning, industrial carpet care, and floor care.
• Strong communication and written skills required.
• Must be able to walk for extended periods.
• Knowledge of cleaning chemicals, housekeeping equipment, and basic project scheduling.
• Knowledge of Culinary Union contract a plus.
• Proficient computer skills including Microsoft Word, Excel, GroupWise, AS400, and LMS

Qualifications

• May be required to use a small step stool to reach high areas.
• Ability to work in smoking and pet-friendly areas.
• Ability to stand and/or walk continuously throughout the shift.
• Ability to climb stairs, bend, stoop, kneel, crouch, and work above shoulder height.
• Ability to use both hands for continuous grasping.
• Ability to move furniture items such as mattresses, chairs, tables, and lamps.
• Ability to use required personal protective equipment (gloves, goggles, etc.).
• Ability to safely operate motorized equipment.
• Strong attention to detail with the ability to inspect work thoroughly.
• Reliable and predictable attendance.
• Proficient in English, verbal and written.
• 21+ years of age required.

ADDITIONAL REQUIREMENTS

• Fast paced environment, multiple tasks to be handled under time constraint.
• Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner.

About Us

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.