Platform Support Engineer - Client‑Facing & Problem Solver
Talkdesk
Talkdesk is seeking a Technical Support Engineer - Platform Support to be the first point of contact for platform related issues, accurately capturing incident details, classifying impact and severity, and pursuing rapid resolution. You will collaborate with Reporting, Workforce Management, and Quality Management applications, maintain ticket hygiene, monitor SLAs, and communicate clearly with customers while mentoring junior teammates as needed. #J-18808-Ljbffr Talkdesk
Vacancy posted 1 day ago
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