Golf Retail Associate, Marcella

Job Description

Job Description

Position Title: Golf Retail Associate, Marcella

Company : Reef Capital/Marcella Club

Location: Heber City, UT

Salary: $20-22/hour

About Reef:

Reef is a Utah-based vertically integrated investment and development firm founded in 2005. Reef's team is currently involved in some of the most prominent development transactions in Utah and other targeted geographies across the United States.

Built on two decades of success, our investment approach combines proven expertise with purposeful innovation. Reef's team has completed more than 500 transactions across all lines of business. In addition to our real estate investment strategy, Reef and/or affiliates own and operate various businesses that add significant long-term value to its projects. We have grown rapidly, growing from about 25 employees to well over 400, with managed assets on behalf of over 750 institutional and individual partners worldwide.

With the motto "Expect the Best," Reef's most prominent developments include Black Desert Resort, a $2 billion luxury resort in Ivins, Utah; Marcella, a luxury private golf community in Park City, Utah; Tributer Resort, Virginia's newest premier private lakeside golf destination; Cornerstone Club, a 5,000-acre residential community, private club, and resort in Telluride, Colorado; Sweetens Cove, a renowned and evolving golf destination nestled in the Tennessee Valley; and the restoration of the historic Coco Palms Resort in Wailua, on the island of Kauai, Hawaii.

Our culture is defined by a shared set of principles that guide how we think, collaborate, make decisions, and pursue success together. This mindset serves as the foundation for the five principles that define how we work together: first, we are One Reef, always prioritizing the success of the whole over individual agendas; we speak candidly and respond collaboratively; we move in solidarity once a decision is made; we take full accountability for outcomes in our domain; and we refuse to settle for anything less than extraordinary. These aren't aspirational values posted on a wall. They are the behaviors we hire for, develop, reward, and exhibit each day. Candidates who thrive at Reef bring energy, ownership, and a genuine commitment to raising the bar on everything they touch.

About Marcella:

Marcella brings together two extraordinary master-planned communities, offering owners access to one of the most exclusive private club experiences anywhere. At Deer Valley® East Village, Marcella features ski-accessible homesites and an Olson Kundig-designed lodge with direct access to 4,300 acres of skiable terrain. Marcella Jordanelle Ridge is centered around 36 holes of championship golf, including the first Tiger Woods-designed course in the Mountain West. Together, these communities create a rare, world-class alpine lifestyle defined by exceptional amenities, unparalleled access, and a deeply curated member experience.

Position Summary:

We are looking for a friendly, customer-focused Golf Retail Associate to join our team at Marcella. This individual will be responsible for ensuring the smooth and efficient operation of the golf retail operations, offering excellent customer service, and assisting with the sale of golf merchandise and other services. This position plays a key role in providing an exceptional experience for our members.

Responsibilities:

• Greet and assist golfers and visitors with their needs, providing a high level of customer service.
• Sell golf equipment, apparel, accessories, and other merchandise in the Pro Shop, ensuring an organized and inviting sales floor.
• Assist with tee-time reservations, check-in golfers, and ensure accurate records are maintained for rounds played.
• Assist with stocking shelves, monitoring inventory levels, and ensuring that the shop is properly organized and clean.
• Process transactions for tee times, golf carts, rental clubs, other equipment, and products. Ensuring proper tracking of rentals and communication with supervisors and outside staff.
• Assist with organizing and managing golf tournaments and events, including checking in participants, assisting with scoring, and providing event materials.
• Accurately process sales transactions using the point-of-sale (POS) system, handling cash, credit card payments, and receipts.
• Maintain knowledge of golf products, services, and promotions to provide informed recommendations to customers.
• Work closely with other staff members to ensure smooth operations and assist with other duties assigned by the Professional Golf Staff as needed.

Qualifications :

• High school diploma or equivalent required
• Previous retail or customer service experience, preferably in a golf-related environment
• Passion for golf and knowledge of golf equipment and apparel is a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, customer-facing environment
• Ability to lift up to 25 lbs. and stand for extended periods
• Ability to work weekends, holidays, and flexible hours

Company Benefits:

• 401(k) Plan with Company Match
• Generous Health Plan with HSA Match for Full-time Employees
• Discounts at Company-owned Resorts and Golf Courses