Property Manager

Job Description

Job Description

Make a Real Difference, Every Single Day

As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're not just starting a job. You're stepping into a career where your work creates a real impact on people's daily lives and strengthening the communities we call home.  

We Invest in You (Because You Invest in Others)

We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future. That’s why we offer:  

• Financial Security: Competitive pay and a 401K matching program to help you plan for your own future.  

• Total Wellbeing: Comprehensive benefits that support your physical and mental health.  

• A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.  

Our DNA (Core Values)

We’re looking for people who align with our mission and want to grow with us:  

• Welcoming: You’re a natural at creating warmth and a sense of belonging for everyone you meet.  

• Bring (Y)our Best: You take pride in your work and strive for excellence in the "little things" and the "big things" alike.  

• Empowerment: You don't wait for permission to do the right thing. You step up, take ownership, and lead with initiative.  

• Growth: You’re a lifelong learner who seeks consistent improvement and sustainable growth.  

Essential Job Functions

• Oversees daily operations of the Affordable Housing community, to include: resident relations, management of physical plant, directs maintenance and clerical staff, compliance with HUD and other federal, state, and local regulations, rent-up and resident (re)certification processes, community relations, resident activities, vendor relations, managing to budget, and  marketing to maintain full occupancy.
• Ensures customer satisfaction by being responsive to requests and concerns.
• Organizes the efficient use of resources, including directing of staff.
• Manages by walking around and noting resident and physical plant issues.  Deals with these issues as appropriate.  For complex issues promptly goes to Executive Director for guidance.
• Produces or oversees production of newsletters and activity calendar.
• Orients, trains and directs maintenance and clerical staff and volunteers.
• Maintains or oversees business office operations.
• Assists with dispersing and gathering documents for resident certifications.
• Assists with marketing as defined in the AFHMP and/or directed by Executive Director.
• Acts as liaison between Executive Director and the resident community, families, resident council, vendors and external community. Becomes an active part of the local community.
• Welcomes and orients new residents to ensure that they are made aware of the community’s policies and procedures, resources and services available in the community and that they, understand their lease and attachments.
• Gives input related to hiring, training, and evaluating staff.
• Maintains professional image to the public, staff, residents and families.
• In absence of filled Social Service Coordinator position, oversees social service coordination for the residents.
• Coordinates and facilitates timely unit turn-overs to minimize vacancy days.
• Provides resources to support resident sponsored activities.  Plans and implements facility sponsored activities.
• Manages expenses to meet the budget.

Other Job Functions

• Models and embodies Eskaton’s core values, including:
  • Creating a sense of warmth, welcoming and belonging for all
  • Fostering excellence in everything we do
  • Seeking consistent improvement, learning and sustainable growth
  • Stepping up, taking ownership and leading with initiative
• Fully complies with all provisions in Eskaton’s Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
• Maintains attendance as outlined in Eskaton policy.
• Follows required dress code and Eskaton’s Community Appearance Standards. Maintains a professional image to the public and residents.
• Works in accordance with established safety guidelines; uses proper body mechanics; follows safe work practices; wears appropriate safety gear. 

Compensation

Starting pay ranges from $22.90 per hour - $30.30 per hour. Factors such as scope, responsibilities, experience, education, job-related skills, internal equity, and market considerations may influence base pay.

Qualifications

Education:

An AA degree or other certificate in gerontology or property management is preferable. Individuals without a degree or certificate, but with appropriate work experiences, may be hired.  Certificate of Occupancy Specialist (COS) is required or must be obtained within first 6 months of starting this position.

Training and Experience:

Two years’ experience with progressive responsibility in management functions.

Job Knowledge:

Demonstrated working knowledge of HUD subsidized housing regulations, customer service, and property management.  Demonstrated ability to work effectively with older adults.

Working Conditions and Physical Requirements

Requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Notify the Human Resources team to request any accommodation(s) to perform any of the essential functions of this position.

X

Light Work

Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen.  All new hires are required to sign an arbitration agreement as a condition of employment. 

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.