Software Engineer II

Content Platforms & Operations Group Overview: Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: * Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. * Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. * Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. We are the Content Platforms team with a mission to "reimagine the technical ecosystem that empowers The Walt Disney Company to harness its unparalleled storytelling and distribute it around the world." Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams. If you: * Enjoy working with teams of talented and passionate people * Demonstrate determination in finding solutions to complex puzzles * Have the curiosity and interests in how content goes from inception to consumers * Employ positive thinking and are able to work constructively in a diverse team setting * Enjoy transforming business strategy into innovative products & platforms * Value learning and being exposed to new experiences * Find Media & Entertainment industry fascinating then Content Platforms team is the place for you. We are growing and investing in innovative technology to deliver a state-of-the-art content pipeline. Come be a part of the magic that makes The Walt Disney Company one of the "World's Most Admired Companies" . Job Summary : Software Engineer II (Salesforce) Role Overview As a Software Engineer II, you will leverage your technical and analytical skills to support and maintain code that delivers new features for our Salesforce systems as well as resolve reported bugs. You will be an important part of a motivated team, actively participating in the triage of reported bugs, the implementation of enhancements, and the improvement of system functionality. Your contributions will also involve ensuring proper system monitoring and alerting, helping to maintain optimal operation and quick response to any issues. We are looking for someone with experience in Salesforce administration and development who possesses experience in building and maintaining Salesforce systems. The ideal candidate is a highly analytical problem solver with a strong foundation in Salesforce administration and development, including Apex, SOQL, Lightning Web Components (LWC), familiarity with cloud technology (AWS), and someone who knows exactly when to leverage clicks over custom code. Responsibilities and Duties of the Role: * Act as an escalation point for complex issues. Investigate system anomalies, perform root-cause analysis, and assist in developing and deploying fixes for production bugs. * Develop and maintain an understanding of our Systems and their interactions with upstream and downstream dependencies. Support and troubleshoot integrations involving REST/SOAP APIs, middleware, and third-party AppExchange applications. * Participate in peer code reviews to ensure technical solutions are secure, efficient, and aligned with team standards. Actively adhere to Salesforce best practices, especially concerning bulkification and Governor Limits. * Assist in monitoring fundamental platform performance and scalability. Follow established CI/CD and deployment process to ensure smooth and reliable releases. * Contribute to cross-functional troubleshooting of complex issues * Perform any other duties or technical tasks needed to support overall business objectives and maintain long-term health of the Applications ecosystem. Required Education, Experience/Skills/Training: Basic Qualifications : * Bachelor's degree in Computer Science, Information Systems, Software Engineering, or comparable field of study, and/or equivalent work experience * Minimum of 3 years of experience with Salesforce technologies such as Apex programming language, Flows, LWC, SOQL. * Minimum of 3 years of experience in development and maintenance of custom Salesforce pages, objects, fields, and lightning components. * Minimum of 3 years of experience in Salesforce roles, permission sets, dashboards, and reports. * Ability to analyze and implement bug fixes to resolve reported incidents. * Understanding of the lifecycle of application development, including best practices of unit testing, code reviews, documentation, etc. * Enjoy working within a team setting of engineers of varying experience * Strong communication skills and attention to detail Preferred Qualifications: * Prior work experience in media management or digital media distribution operations * Experience using AI tools such as Github Copilot, Claude Code, Salesforce Agentforce, or similar tools. * Motivated self-starter with the ability to learn and adapt to new technologies. Can effectively articulate complex ideas and influence others through well-reasoned explanations. * Proactively identify problems and opportunities and recommend solutions. * Experience working within an Agile environment * Familiarity with cloud-based technologies such as AWS EC2, Lambda, SQS, and S3. Required Education * BS Computer Science or related technical discipline or its equivalent #DisneyTech The hiring range for this position in Glendale, CA is $117,500 - $157,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.