Technical Trainer

Technical TrainerThis position is with GRI Engineering and Development, LLC, a division of MAT Holdings, Inc. GRIE holds a significant market share of the aftermarket braking segment. Offering a complete line of brake rotors, drums, and friction components, GRIE has created a reputation for supplying high-quality finished components to the off-road and heavy-duty vehicle market. This position is responsible for training the automotive brake pad customers. We are currently looking for a high-energy, dynamic individual. You will be responsible for the Gulf Coast Territory. States include AL, MS, LA, AR, and TN.Job SummaryThis position involves conducting technical training sessions at customer regional and national sales meetings and at trade-shows. You will attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads. You will present technical information on brake pads to a wide audience (both technical and non-technical). Audience size can vary from 20 - 100 people. The intent of the presentations is to educate the participants by providing technical information and fielding any questions related but not limited to, brake friction material, customer brake pad line differentiation, manufacturing, quality, and testing. You will be responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits. You will become familiar with the customer's commercial sales programs and promotions. You will be responsible for ongoing relationship building with customers. Extensive travel (up to 75%) to various locations across the US is required. You will plan and coordinate all training sessions/schedules with the customer training manager. You will attend yearly internal company training with corporate, R&D, and the company factories. You will issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.CompetenciesExcellent written and verbal communication skills with the ability to present data in an organized mannerStrong written and presentation skills with the ability to communicate to and engage an audience in all settings, ensuring participants become more knowledgeable on our products and product linesKnowledge of OE or aftermarket brake systems and componentsFamiliar with vehicle maintenance and diagnosisExcellent communication and conflict resolution skills both on an individual basis and group levelDelivers on commitments, has strong follow-up skills, and shows consistency between words and actionsProven ability to negotiate, making sound decisions in a timely and confident mannerAbility to influence and shape the decisions of others and to work through issues or conflicts to createHighly organized, results-driven and an ability to work in a fast-paced environmentMust be able to interface with clients and maintain a professional image.Strong commitment to customer satisfaction and qualityInstructional Training Experience - Classroom or on-the-job preferredEducation/Experience:Bachelor's degree in Business, Science, or equivalent experience.Minimum of 5 years on-the-job experience (i.e. service departments, dealerships, vehicle maintenance, etc.) or equivalent combination of education and experience.Automotive Technical experience in Brake Systems / Repair - State or ASE/Master Certifications a plus.Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPointBi-lingual in Spanish is a plus.The posted salary range for this position is $90,000 to $110,000. Final compensation will be determined based on the candidate's skills, experience, and qualifications.All your information will be kept confidential according to EEO guidelines.