Part-Time Practice Manager

Job Description

Job Description

PART-TIME PRACTICE MANAGER

LOCATION

Flower Mound, TX | Onsite

COMPENSATION & SCHEDULE

• $20-25/hour, based on experience

• Monday–Friday, flexibility between 8:00 AM–5:00 PM; expect to work 20-30 hours per week

ROLE IMPACT

Serve as a key connection between patients, families, and clinicians in a small, patient-focused behavioral health practice serving children and young adults. This multi-skilled role combines practice operations, insurance coordination, scheduling, payment collection, patient records, and exceptional client care. Success means creating a friendly, organized, and stress-free patient experience while independently keeping day-to-day office operations running smoothly.

KEY RESPONSIBILITIES

• Deliver professional, compassionate client service while greeting and checking patients in and out, coordinating multi-visit evaluation schedules, answering incoming calls, prescreening prospective patients, and supporting communication between patients and providers.
• Manage insurance and payment processes, including verifying eligibility and coverage, obtaining prior authorizations as needed, providing accurate benefit information, collecting copays, coinsurance, and private-pay payments, and assisting with collections.
• Prepare, update, and maintain accurate patient profiles, required forms, office policies, and electronic medical record (EMR) documentation while protecting HIPAA rights, confidentiality, and privacy; process authorized records requests and related communications.
• Manage administrative operations, including outgoing calls to referral offices, patients, and insurance companies; copying, scanning, faxing, and emailing information; maintaining test kit and protocol inventory; and keeping office policies, procedures, and the practice manual current.
• Partner closely with providers to maintain a safe, secure, organized, and compliant office environment; assist with testing or assessments when qualified and appropriate; and perform additional practice-support responsibilities as requested.

MINIMUM QUALIFICATIONS

• 3+ years' medical or dental practice experience with the ability to independently manage priorities and day-to-day responsibilities in a small healthcare office
• Working knowledge of healthcare insurance processes, including eligibility and benefit verification, coverage, prior authorization, payments, and claims-related issues
• Excellent client service, communication, computer, and phone skills with an understanding of HIPAA compliance, confidentiality, professional boundaries, and appropriate patient interactions

CORE TOOLS & SYSTEMS

• TherapyAppointment electronic medical record (EMR) system; training can be provided
• Insurance eligibility, benefits, prior authorization, and healthcare claims portals
• Availity, CAQH, and related healthcare portals
• Patient scheduling and multi-appointment coordination
• Electronic patient records and healthcare documentation

PREFERRED SKILLS

• Bachelor’s degree in a related field, particularly for candidates qualified to assist with testing or assessments
• Behavioral health or mental health practice experience, including experience working professionally with children, young adults, and families
• Medicare/Medicaid, Availity, CAQH, TherapyAppointment, or similar healthcare system experience

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: