Receptionist

Job Description

Job Description

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. 

We are seeking a friendly and organized part time receptionist to join our brand new salon. As the receptionist, you will be responsible for greeting clients, and ensuring a smooth and welcoming experience for all visitors.

• Greet clients and visitors in a friendly and professional manner.
• Answer phone calls and respond to inquiries.
• Maintain a clean and organized salon (laundry, sweeping, etc.)
• Provide excellent customer service. 
• Assist with administrative tasks as needed. 

What are we looking for in a great Receptionist?

• Warmly greet customers.
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor.
• Process transactions and issue receipts.
• General knowledge of retail products and the ability to make recommendation.
• Manage the flow of customers between check in and the service.
• Maintain cleanliness and sanitation of the front desk and lobby area.
• Manage answering phone.
• Inform customers about services.
• Update customer records with contact information.
• Assist stylists in maintaining salon cleanliness and sanitation.
• Commitment to work a flexible schedule, including peak times.
• Dedication to great customer service.
• Ability to work in a fast-paced environment.
• Ability to efficiently and effectively resolve customer issues.

Join our Great Clips team today!