Assistant RV Resort Manager

Assistant RV Resort ManagerAssistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.Job DutiesEnsures compliance of policies designed to increase team member safety.Completes and submits workers' compensation accident reports and incident reports on a timely basis.Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations.Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures.Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP.Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy.Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards.RequirementsHigh School Diploma or GED (Required)1 year in experience in the property/resort management industry (Required)6 months in previous sales & leasing experience (Preferred)6 months in experience using NetSuite (Preferred)Demonstrated leadership abilitiesExcellent verbal and written communication skillsStrong organizational and negotiation skillsKnowledge of basic accounting principlesAbility to thrive in a fast-paced environmentThorough knowledge of federal, state, and local laws pertaining to fair housing and employment lawBasic computer proficiency including email, internet and Microsoft Office SuitFlexibility to respond to resort needs during non-business hoursRequired Certifications/Licensures:(Valid driver's license)REWARDING BENEFITSAt Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your familyComprehensive Dental PlanVision PlanVoluntary Health and Dependent Care Reimbursement AccountsLife and Accidental Death and Dismemberment InsuranceShort and Long-Term Disability Coverage401(k) Plan with Sun matching contributionGet paid daily with DailyPayPaid Parental LeaveEmployee Assistance ProgramIdentity Theft InsuranceLegal Assistance PlanPet InsuranceTuition Reimbursement program providing financial support to team members who further their formal educationVacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nationTeam Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and morePaid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty$20 per hourJob Reference: 137240At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!