Scheduling Assistant

Hiring for a Scheduling Assistant in Putnam!

The Scheduling Assistant provides administrative and scheduling support to the patient staffing office by coordinating staffing coverage, communicating with clinical staff and department leadership, maintaining scheduling records, supporting timekeeping processes, and assisting with workforce scheduling activities. This role plays a key part in ensuring adequate staffing coverage for the patient staffing office, Emergency Department, Medical/Surgical, PIP, ICU, and other designated departments.

Responsibilities

• Coordinate staffing coverage for the patient staffing office and designated clinical departments, including the Emergency Department, Medical/Surgical, PIP, and ICU.
• Communicate clearly and professionally with clinical staff and department leadership regarding schedules, coverage needs, and staffing changes.
• Schedule appointments and shifts, ensuring accuracy and timeliness in all scheduling activities.
• Handle a large volume of incoming calls, providing courteous and efficient customer service to internal and external stakeholders.
• Provide general administrative support to the patient staffing office, including documentation, filing, and data entry related to staffing and schedules.
• Maintain up-to-date scheduling records and databases to support workforce planning and staffing decisions.
• Support timekeeping processes by assisting with tracking hours, verifying information, and ensuring proper documentation.
• Assist with workforce scheduling activities, including adjustments to coverage and responding to last-minute staffing needs.
• Collaborate with weekday and weekend leadership during training and ongoing operations to ensure consistent staffing processes.

Essential Skills

• Strong customer service skills with the ability to communicate clearly and professionally.
• Ability to schedule appointments and coordinate staffing coverage accurately and efficiently.
• Capability to handle a large volume of calls while maintaining composure and attention to detail.
• Administrative support experience, including organizing information and managing records.
• Scheduling and coordinating skills within a fast-paced environment.
• High School Diploma or GED.

Additional Skills & Qualifications

• Comfort working in a medical office or healthcare-related environment.
• Ability to learn and follow established staffing and scheduling procedures.
• Strong organizational skills and attention to detail.
• No professional license required for this role.

Work Environment

This role is based in a medical office environment and typically requires 15 to 25 hours per week, worked in 8-hour days. Every other weekend work is necessary as part of the regular schedule. During the first month, the training period includes working a few weekdays to train with weekday leadership as well as every other weekend to train with weekend leadership. The environment involves frequent phone communication, coordination with clinical departments, and use of office equipment and scheduling systems, with a professional office dress code appropriate for a healthcare setting.

Job Type & Location

This is a Contract position based out of Putnam, CT.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Putnam,CT.

Application Deadline

This position is anticipated to close on Aug 5, 2026.