People Operations Coordinator

Job Description

Job Description

Job Title: People Operations Generalist (People Partner)

Company: Highway West Vacations

Location: New Hampshire - Purity Spring Resort, Danforth Bay, Camp Tohkomeupog, and King Pine

Employment Type: Seasonal Part-Time

Compensation: $20.00 per hour

Reports To: Property GM, Regional Manager

Position Summary

The Seasonal People Operations Coordinator at Highway West Vacations supports high-volume HR, onboarding, payroll, and employee administration activities during peak operational periods. This role serves as a key resource for seasonal employees and managers by coordinating hiring and onboarding processes, maintaining employee records, supporting payroll and timekeeping functions, and helping ensure compliance with company policies and employment regulations. The ideal candidate is highly organized, adaptable, and able to thrive in a fast-paced, seasonal environment with changing workforce demands.

Key Responsibilities / Essential Functions

• Coordinate seasonal new hire onboarding, employment documentation, and employment status changes; accurately enter and maintain employee information in HRIS and payroll systems.
• Support high-volume hiring initiatives by managing onboarding communications, scheduling orientation activities, and ensuring timely completion of required paperwork.
• Maintain confidential employee records, both electronic and paper, in accordance with company policies and applicable regulations.
• Track employee attendance, timekeeping records, leave balances, and other workforce data to support accurate payroll processing.
• Partner with site managers to ensure timely payroll submissions and employee data updates throughout the season.
• Serve as a primary point of contact for seasonal employees and supervisors, responding to HR, payroll, and policy-related questions.
• Coordinate onboarding communications and employee engagement activities to support a positive employee experience during the employment lifecycle.
• Assist with workers' compensation claim documentation and administrative coordination within the assigned region.
• Support employee relations matters by documenting concerns, facilitating follow-up actions, and escalating issues to People Operations leadership as appropriate.
• Conduct exit interviews and offboarding activities for seasonal and temporary employees, as requested.
• Generate reports, conduct audits, and review HR/payroll data to ensure accuracy and compliance.
• Assist with workforce planning, staffing transitions, and end-of-season employment administration.

Qualifications / Skills

• High school diploma or equivalent required; associate degree, HR coursework, or payroll certification preferred.
• Previous experience in Human Resources, Payroll, Employee Services, Staffing, or Administrative Support preferred.
• Experience supporting seasonal, high-volume, or hourly workforces is strongly preferred.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced, seasonal environment.
• Strong interpersonal, communication, customer service, and problem-solving skills.
• Working knowledge of payroll processes, HR practices, and employment compliance requirements preferred.
• Ability to adapt quickly to changing staffing needs and business priorities.

Special Requirements

• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Flexibility to work extended hours, weekends, or adjusted schedules during peak hiring and operational periods, as needed.
• Ability to support high-volume onboarding and employee administration activities during seasonal workforce ramp-up and ramp-down periods.

Highway West Vacations is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#HWV1