Regional Operations Director - Janitorial

Regional Operations Director – DMV Area - Maryland, Virginia, DC Area Join an established and rapidly growing commercial janitorial company dedicated to elevating health and wellness for clients across the Mid-Atlantic. This is a unique opportunity to build your leadership legacy in a family-owned company known for its strong culture, growth trajectory, and commitment to meaningful operational impact. You'll play a pivotal role overseeing critical accounts and leading a talented field team as we continue to scale. Benefits & Compensation Base salary: $90,000–$125,000 plus annual bonus opportunity Paid time off Medical, dental, and vision insurance 401(k) with company match Opportunity to leave your mark in a culture focused on continuous improvement and hands‑on leadership Requirements & Qualifications 5+ years of commercial cleaning operations experience Prior role managing field operations or supervising other managers, in the janitorial industry Must be bilingual (English/Spanish), fully proficient in speaking, reading, and writing Proven background enforcing processes while building strong relationships Ability to travel regularly throughout the DMV region and based near Washington, DC Excellent written and verbal communication skills Track record of solving operational challenges proactively Preferred Background & Skills Progressively advanced roles within commercial cleaning operations (Area or Regional Manager) Strong people leadership and hands‑on approach; credible with front‑line teams Experience transitioning accounts and managing dispersed, multi‑site teams Comfort operating in evolving, entrepreneurial environments Day‑to‑Day Responsibilities Oversee and support a team of Territory Operations Managers across the DMV area Lead operational quality, inspections, and customer relationships for a portfolio of accounts Serve as the primary escalation point for service delivery issues and customer concerns Coach, hire, and develop Operations Managers while driving accountability and process adoption Regularly visit customer sites to support teams and maintain high-quality standards Manage administrative, HR, and documentation compliance across accounts Identify risks related to customer satisfaction, workforce performance, or contractor relationships, and address them early Report key trends, risks, and wins to senior regional leadership If you’re a proactive leader ready to make a visible impact and advance your operations career in the dynamic commercial cleaning industry, we’d love to connect with you. #J-18808-Ljbffr Nbutexas