Sales Associate

Job Description

Job Description

Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.

Founded in London in 1991, Boden has spent more than three decades building a loyal global following through beautifully made clothing, exceptional quality, and outstanding customer service. What began as a small mail-order business has grown into an internationally recognized fashion brand serving customers across the UK, United States, Germany, Australia, and beyond. Today, we're proud to be expanding our retail footprint across the US, bringing the Boden experience to life through thoughtfully curated store environments and exceptional customer experiences. This is an exciting opportunity to join an established global brand during a period of continued growth and expansion in the United States.

Location: 5165 Avalon Blvd, Alpharetta, GA 30009

Full-Time and Part-Time opportunities available. Must be able to work 2 weekend days per month. 

Overview:

The Style Consultant will serve as a passionate brand ambassador, delivering exceptional service and creating memorable, personalized experiences that embody the Boden values. Build lasting customer relationships and drive sales through elevated, customer-centric interactions.

  What You Will Do

• Champion a customer-first mindset by ensuring every customer interaction reflects Boden’s culture, values, and service excellence
• Create memorable shopping experiences through personalized service and a deep understanding of customer needs  
• Build and nurture customer relationships through consistent follow-up and thoughtful correspondence that drives loyalty and sales
• Utilize technology and virtual selling tools to connect with clients and showcase the full breadth of Boden products
• Stay informed and inspired by developing strong product knowledge and keeping up with fashion trends and industry insights 
• Be a knowledgeable ambassador of the Boden brand – share the Boden story, values and product details with confidence and authenticity
• Maintain a polished and professional appearance, behavior, and performance that aligns with Boden’s values and heritage
• Support company initiatives related to product launches, customer experience and sales strategies
• Ensure a welcoming store environment by maintaining cleanliness, organization, and visual presentation standards 
• Assist with stock tasks, including receiving deliveries, processing inventory, restocking the sales floor and maintaining back-of-house organization
• Assist with other related duties as requested

  What We Are Looking For

• At least 18 years of age or older
• 2 - 4 years' customer service experience preferred