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Remote Senior Systems Analyst: Jira & Contact Center Expert

Cognizant

Hartford, CT
  • Remote job

Cognizant is seeking a Senior Systems Analyst to join a remote team focused on contact center technology and Jira-driven delivery. The role emphasizes agile processes, requirements gathering, and collaboration with cross-functional groups to refine Epics and ensure successful intake and deployments. The candidate should have robust Jira experience, Agile methodology exposure, and familiarity with Genesys Cloud or AWS Connect within a US healthcare context. Eastern time hours apply. #J-18808-Ljbffr Cognizant

Vacancy posted 5 hours ago
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