Customer Service Representative

Serve as the primary contact for customers while coordinating print projects from estimate through production and delivery with accuracy, professionalism, and attention to detail. Responsibilities Manage customer print orders and production schedules Communicate project specifications, timelines, and updates to customers Coordinate workflow with prepress, pressroom, bindery, mailing, and shipping departments Prepare and review job tickets for accuracy Maintain strong customer relationships through responsive service Assist with sourcing apparel and promotional products as needed Support direct mail projects and related production coordination Manage multiple projects in a fast-paced environment Qualifications Minimum 2 years of experience in the printing industry Strong attention to detail and organizational skills Excellent communication and interpersonal skills Exceptional work ethic and reliability Ability to manage deadlines and multiple priorities Experience with apparel sourcing, promotional products, or direct mail a plus Paulsen Printing Company 4753 S. Mendenhall Road Memphis, TN 38141 #J-18808-Ljbffr Paulsen Printing Company