Technical Product Manager - Planning & Work Management

Key ResponsibilitiesSet the vision & tell the story: articulate an opinionated narrative for Planning & Work Management; create marketing-ready demos and written artifacts that make the why and what undeniable.Turn signals into a roadmap: translate market trends (MarTech, workflow, AI-assisted work) and stakeholder needs into a prioritized roadmap with clear business outcomes, metrics, and explicit tradeoffs (what is in/out, what gets deferred, and what gets declined).Own portfolio-level tradeoffs: create a single, defensible priority order across foundational work, integrations, and enhancement asks; actively manage demand by deferring or declining work when it doesn’t align to outcomes, and reset expectations with partners using clear decision frameworks.Set product guardrails: define what becomes standard vs. exception (intake models, templates, metadata, governance), when customization is allowed, and when work is declined to protect scalability, compliance, and reuse.Define the planning-to-execution North Star: design cohesive experiences across intake, prioritization, resourcing/capacity, execution, approvals, and reporting.Align to the Content Supply Chain: ensure clean handoffs across the asset lifecycle and partner on integrations/automation (e.g., Fusion patterns) so Workfront serves as the central orchestration hub for marketing work, with reliable data flow across the broader MarTech ecosystem.Lead consultative discovery: partner with stakeholders to understand business challenges, map real enterprise workstreams and handoffs, and collaboratively define scalable solutions—including edge cases.Champion admin and scale needs: optimize for configuration, governance, maintainability, templates, and data quality so the platform scales across teams and business units.Ship product with rigor: own requirements and acceptance criteria; drive product team to deliver intuitive experiences that reduce friction, clarify status, and surface dependencies.Drive adoption and behavior change: deliver playbooks, templates, training/office hours, and comms that increase adoption and make new ways of working stick—validated through sustained usage, workflow compliance, and observable behavior change (not just launch completion).Lead cross-functionally: connect Product, Engineering, Design, Customer Success, Sales, and partners; represent the capability area in leadership forums as the voice of the customer and the voice of the product.Qualifications5+ years of product management (or product owner) experience delivering SaaS capabilities; experience in workflow, work management, MarTech, or operations software preferred.Demonstrated ability to be a storyteller: you can explain complex systems in simple, compelling narratives tailored to marketing leaders, practitioners, and technical teams.Hands-on understanding of enterprise work management concepts: intake, prioritization, capacity/resourcing, dependencies, governance, approvals, and reporting.Strong cross-functional leadership and stakeholder management skills; proven ability to influence without authority.Demonstrated consultative mindset: able to partner with stakeholders to frame ambiguous business problems, evaluate options, and guide teams toward scalable technical solutions without requiring fully formed approaches up front.Comfort operating at both 30,000-foot strategy and 3-foot detail: you can define a roadmap and also debug a broken workflow with an admin.Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.About VanguardAt Vanguard, we don't just have a mission—we're on a mission.To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Malvern, PA; Charlotte, NCType: Full time