Trainer

OVERVIEW We are looking for a Trainer who is passionate, enthusiastic, and self‑directed. The role ensures our baristas and wholesale clients are engaged with, and brewing, our coffee to the best of their abilities. The Trainer is a teacher, leader, and supporter who is dynamic, collaborative, and has a strong interest in coffee and education. RESPONSIBILITIES Conduct comprehensive trainings and actively follow up with new baristas, both retail and wholesale Maintain existing training program that fosters learning and incentivizes progress and continued education Create a welcoming training lab and foster clear communication lines with baristas, managers, and owners Spend time in Ritual cafes, including SFO, as well as nearby Wholesale accounts often, conducting check‑ins with seasoned Ritual baristas as well as newer ones Conduct and collaborate on educational activities for both retail cafes and wholesale accounts, including cuppings, tastings, and/or smaller classes Aid with coffee information channels; ensuring that retail baristas are engaged with coffee information Work closely and collaboratively with multiple departments on relevant coffee education and special projects Travel to wholesale accounts in outlying markets to conduct training Contribute to the overall culture and business growth using our Culture Guide as a tool for self‑reflection and an ongoing commitment to self‑growth, the growth in others, and the growth of the company Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed QUALIFICATIONS An approachable people‑person with a high level of emotional intelligence, patience, compassion and problem‑solving skills Monday - Friday availability with occasional weekends required Experience and passion for coffee tasting and brewing science Excellent oral and written communication skills Strong attention to detail Proficiency across core technologies including Microsoft Office and Google Drive Infectious love of coffee a plus Must be authorized to work in the United States (Required) Ability to obtain an employee access badge for San Francisco Airport PHYSICAL REQUIREMENTS Regular and consistent attendance and the ability to sit and work with hands and arms for at least eight (8) hours per day and three to four (3-4) days per week. Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds. Stand and move throughout the office and lab. Have consistent and reliable onsite attendance at the lab. Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft. Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more; Proficient interpersonal relations and communicative skills in English; Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form. Write routine reports and correspondence. Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently. Work under pressure with changing, ambiguous priorities. Communicate effectively and promptly to clients, vendors, and employees of the organization. Understand and respond to staff requests in a loud environment. High level of manual dexterity to adeptly type and use computer equipment. Auditory and visual skills – Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Valid Driver’s License and ability to drive company vehicles. Ability to work overtime occasionally at the last minute. Occasional Travel may be required. COMPENSATION + BENEFITS Wage range for this position is between $28-30/hour. This is a part‑time position. We offer subsidized medical insurance, dental insurance, and commuter benefits. All part‑time and full‑time employees are eligible for San Francisco Health Care Security Ordinance Benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401(k) plan. Ritual Coffee Roasters Inc is an EEO Employer - M/F/Disability/Protected Veteran Status. #J-18808-Ljbffr