Assisted Living Director

Job Description

Job Description

Job Title: Assisted Living Director
Location: Maplewood at Mayflower
Employment Type: Exempt FT
Salary Range: $65,000 to $75,000
Department: Resident Care

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr.   Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Summary: The Assisted Living Director leads all aspects of the Vistas and Tides Programs and plays a pivotal role in ensuring the well-being, safety, and comfort for our residents. Primary responsibilities include oversight of assisted living staff, implementation of Maplewood Senior Living standards and best practices, and development and implementation of specialized service plans tailored to the unique needs of each resident. By closely collaborating with other department heads, family members, program staff and care staff, they ensure the delivery of the highest quality of care, lifestyle and therapeutic interventions. The Director is also responsible for continuous staff training on the assisted living best practices, monitoring resident progress, and adjusting approaches and protocols as needed. Additionally, they liaise with families to provide regular updates, support, and education. Finally, the Assisted Living Director ensures compliance with state regulations, and works closely with the Resident Care Associates to create a nurturing environment that promotes dignity, wellbeing, engagement, and a high quality of life for our residents.

Essential Functions:

Management Responsibilities

• Participates in recruitment, interviewing, hiring and onboarding of all Vistas and Tides program associates
• Oversees recruitment gateway for Vistas and Tides associates
• Familiar with, and follows the resident care associate onboarding standards
• Supervises all Vistas and Tides care associates.
• Monitors all Vistas and Tides associates assigned care tasks
• Updates communication log, Voicefriend, UKG contact information, RSA Assignment Sheets and Wellness Number list with associates.
• Conducts monthly pendant, wall alarm checks, monthly weights.
• Supports payroll with the daily reviewing of timesheets and entering missed punches forms/vacation requests into Ulti
• Performs scheduling (UKG), progressive counseling and annual performance reviews for all Vistas and Tides care associates
• Staffs the RSA Vista Tides department to meet the needs of the population within the approved budget
• Provides outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community
• Ensures Vistas and Tides programs meets all state regulations and company standards
• Collaborates effectively and professionally with department heads to meet the needs and expectations of residents and their families
• Relates professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levels
• Provides ongoing communication to the Resident Service Director and Executive Director regarding staffing issues or concerns
• Attends weekly Department Head meetings
• Attends Monthly All Associate meetings
• Manages supplies including ordering incontinence products for Vistas and Tides residents who participate in Maplewood incontinence program.
• Other duties as assigned and/or needed including General Orientation and RSA modules support.

Care, Service Plans and Wellness

• Collaborates with RSD on all Vistas and Tides services plans, and at times MCD.
• Participate in the review of individual residents’ service plans with other team members and regularly document elements of their status.
• Participates in weekly tracking meetings to assure that daily information and observations by ALD is communicated effectively
• Ensures Residents are all groomed and dressed properly and according to personal preferences (i.e. jewelry, clothing style, etc.).
• In collaboration with the Resident Service Director, ensures proper outside services are utilized for residents (psych; PT; hospice).
• Ensures Care is scheduled according to the resident’s lifestyle and desires.
• In collaboration with Resident Service Director, ensures all prospects meet all the criteria for AL admission and provides a pre-admission screen assessment per MSL standards.
• Ensures all resident task logs care documentation is completed by care staff prior to end of shift.
• Assists with facilitating family meetings for all Vistas and Tides care residents.
• Leads stand up for all Vistas and Tides care neighborhood staff.

Staff Training

• Tracks and ensures in-services for all Vistas and Tides are up to date and completed.
• Provides coaching, mentoring and “micro” trainings regularly and consistently to empower and support staff in their roles
• Ensures all staff have the minimum training requirements per MSL standards

Activity Programming & Lifestyle

• Works with LD to ensure a monthly program calendars are designed and implemented based on residents’ abilities, interests, hobbies, religions and work/volunteer experience.
• Works with LD to plans, implement, and conducts/monitors recreational programs to meet the needs of all of our resident of our memory care population.
• Works with LD to select, schedule and lead activities appropriate for all levels of memory-impaired residents.
• Works with LD to coordinate transportation of residents for outings and events outside of the community, which may include driving a community motor vehicle.
• Accountability in partnership LD for Vistas and Tides budget and successfully work within budgetary guidelines regarding entertainment, supplies and labor hours.
• Plans and assist with special events at the community as needed.
• Ensures completion of Staying Connected Form and resident profile for all Vistas and Tides residents
• Coordinates WISH Program/Parallel activities with Vistas and Tides staff
• Works with LD to ensure and maintain appropriate program supplies for Lifestyle programs.
• Purchases adaptive program supplies as needed to meet the needs of the residents.
• Collaborates with Lifestyle Director on community-wide events / programs

Sales & Marketing

• Assists with touring and providing information about our memory care program to families of perspective residents.
• Is available to sales and marketing team to present to outside groups and organizations from time to time

Dining Program

• Ensures all residents are able to participate in the meal program as independently as possible.
• Ensures associates are providing supervision in the dining room and are offering necessary assistance to residents.
• In collaboration with the Culinary Service Director, ensures proper nutrition, snacks and hydration are provided throughout the day.
• Ensures adaptive devices that have been recommended by OT & Speech, are care planed and utilized.
• Ensures adequate meals are available for residents who may not eat at normal meal times.
• Maintains a resident diet book that include a picture of each resident, their current diet, any special food consistency and food allergies for staff to utilize as a reference when serving meals.

Compliance & Safety

• Follows emergency procedures.
• Understands and implement all safety practices and procedures.
• Ensures all care associates have and are using our communication system.
• Ensures staff mobile devices are in good working order.
• Ensures associates are utilizing the behaviors logs to report new behavioral occurrences.
• Ensures there is an elopement binder for each community with resident photos in place.

Communication

• Possesses a sincere passion for working with our senior population.
• Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Is able to effectively manage assistants and volunteers.
• Displays patience, tact, enthusiasm and a cheerful disposition.
• Creates a positive atmosphere with an engaging variety of activities.
• Promotes Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community.

Family Education & Support

• Provides family education on issues or topics related to dementia care
• Provides frequent communication with families including sending calendar newsletters, pictures, emails, and phone calls; providing positive, reassuring communication.

Physical Requirements:

• Must be capable of using up to 50 pounds occasionally while lifting, carrying, pushing, or pulling.
• While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs and/or stepladders, push wheelchairs, stand, stoop, kneel, bend, or crouch, reach with hands arms, balance, and lift and perform medium to the maximum transfer assists with residents.

Miscellaneous:

• Required to work weekends and holidays, as assigned.
• May be required to work on shifts other than the one for which hired.
• Available after-hours, on-call, related to resident care staffing.
• May be required to work extended hours up to 16 hours per day.
• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses.
• Could be subject to hostile and emotionally upset residents due to mental status.
• Background, criminal and drug test required.
• Could be asked to submit to random drug test during employment.

Education/Experience/Licensure/Certification:

• A degree in social work, nursing, psychology, gerontology or therapeutic recreation or related field; Non-degreed individuals with at least 5 years direct dementia-related resident experience preferred
• Must have minimum two (2) years' experience within a senior living environment specializing with Resident Care Associates.
• Must possess a passion for working with seniors improving their quality of life.
• Understanding of Alzheimer’s and other dementia-related diseases.
• Has excellent communication, organization and time management skills.
• Computer knowledge; familiarity with MS Word, Excel, Publisher and creative software.
• Ability to schedule using software and applications
• Preferable UKG Workforce Management

Why You'll Love working for Us: 

Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.

HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.

Growth Opportunities: We promote and foster career development and continuous learning.

Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.

Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Functional Expert: Considered a thought leader on a subject
• Loyal: Shows firm and constant support to a cause
• Team Player: Works well as a member of a group

• Self-Starter: Inspired to perform without outside help
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Goal Completion: Inspired to perform well by the completion of tasks
• Peer Recognition: Inspired to perform well by the praise of coworkers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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