Customer Service Associate

Customer Service & Administrative Office AssistantPay: $30.00 to $38.00 per hour Schedule: Part Time or Full Time Location: RemoteAbout the RoleWe are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency. This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits. Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.Key ResponsibilitiesThe Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:Reviewing customer, participant, or project related information for accuracy and completenessSupporting customer service and client feedback projects by organizing responses, comments, and submitted detailsReading written instructions carefully and completing assigned tasks according to provided guidelinesEntering information into online forms, templates, spreadsheets, or tracking sheetsReviewing names, dates, contact details, submitted answers, and other information for accuracyHelping organize feedback from surveys, service evaluations, product reviews, and client related projectsProviding structured feedback to support client projects and research assignmentsParticipating in guided client evaluations and completing form based assessmentsRecording reactions, preferences, observations, and responses clearly and accuratelyResearching company websites, checking business information online, and verifying whether details are currentSupporting routine office related processes through accurate and consistent task completionCommunicating clearly in writing when completing forms, notes, feedback, or project related responsesRequirementsQualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:Reliable computer or laptopStable internet connectionAbility to follow written instructions carefullyComfort using email, web browsers, online forms, and basic web based toolsStrong attention to detail and ability to review work for accuracyClear written communication skillsDependable and organized approach to recurring tasksAbility to work independently and manage time effectivelyComfort reviewing customer, participant, or project informationAbility to handle routine customer service and administrative support tasks professionallyPreferred SkillsPrevious experience is helpful but not required for all applicants. No experience required and training is provided for qualified candidates. Preferred skills include:Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experienceBasic computer navigation and familiarity with everyday online toolsComfort using Google Search, email, online forms, templates, and spreadsheetsGood written communication and reading comprehensionAbility to read customer or participant information carefully and respond appropriatelyAbility to stay organized while working through assigned tasksConsistent follow through and dependable work habitsWillingness to learn new tools and processes with training providedInterest in customer service, administrative support, data entry, research, feedback, or support based workCompensation and GrowthThis position offers competitive pay based on the role, schedule, and overall fit. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support. Candidates who perform well can be considered for additional responsibilities over time, depending on availability, project needs, accuracy, communication, and overall performance.ScheduleOpportunities are available for both part time and full time hours. Scheduling details can vary depending on role fit, availability, and current project needs.Application ProcessThis is an initial application through a partner job platform. Candidates who continue in the process can be asked to complete their full application directly through the hiring company's website. Completing that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities.ApplyIf you are interested in an entry level customer service and administrative support opportunity and can bring clear communication, organization, accuracy, and dependable follow through to the role, we encourage you to apply. HRS Talent Solutions