Part Time - Collections Specialist

Job Title

Blast Cleaning Technologies, Inc. (BCT) is proud to be the leader in shot blast innovation! We are dedicated to our customers, resulting in continuous company growth year over year.

Why Work at BCT?

Highly Competitive Pay, Benefit Plans, & 401K: We pay for skill AND talent. We offer a full range of comprehensive benefits & 401K employer match up to 6%.

Medical Insurance: 90% of Insurance Premiums are covered by BCT!!! Low deductibles, ZERO coinsurance, & extensive provider networks to utilize.

Generous PTO & Paid Holidays: Take advantage of our generous PTO plans and many paid U.S. holidays.

Casual Work Environment: Enjoy a casual dress code and friendly workplace.

Historic Location: Work in our over $2 million investment in upgrades and refurbishment at our historic West Allis location.

Innovation: Work for a company that continuously invests back into the business and the employees. With our cutting-edge foundry being a prime example of true innovation.

Amenities: Enjoy free coffee, popcorn, summer cookouts, and more!

Continuous Education: Venture in your future with our tuition reimbursement program and our variety of investments in your continued learning.

Engaged Leadership: You will love AND know our CEO. Work with an ethical, hardworking, & interactive leader who listens to employees at all levels.

Second Chance Employer: If you have the skills and work ethic, we will give you a chance.

Onsite HR and IT Department: We provide dedicated onsite HR and IT support to ensure our employees' needs are met. We won't send you to a 1-800 number for help.

Veteran Support: BCT supports and honors veterans.

Made in America: All our components are made in the USA.

Our PACT

Our core values (Passionate, Accountability, Customer-Focused, & Team Player) are rooted in the visionary spirit of our CEO, Carl Panzenhagen, who began his career as a teenager working in a foundry. As an adult, his extensive industry experience and dedication led him to create a company free from bureaucracy and grounded in ethical business practices. Guided by Carl's leadership, a small team of five evolved into a self-sustaining manufacturing powerhouse. Today, BCT proudly stands 330+ employees strong and celebrates the completion of our cutting-edge foundry, a testament to our relentless pursuit of excellence and innovation.

Essential Duties & Responsibilities

Collections & Account Management (Primary Focus)

• Conduct collections outreach via phone and email to customers regarding past due accounts
• Maintain detailed and accurate collection notes and account records
• Monitor aging reports and prioritize delinquent accounts for follow-up
• Work with customers to resolve payment issues, disputes, and discrepancies
• Escalate high-risk or severely past-due accounts as needed
• Quickly resolve issues with internal team to provide customers with timely responses on billing concerns

Billing & Payment Support

• Perform billing checks to ensure all sales orders are invoiced accurately and timely
• Confirm project downpayments have been received and applied correctly
• Monitor upcoming billings and provide updates to leadership as needed

Reporting & Communication

• Provide regular updates on collections status, risks, and cash flow impact
• Proactive reminders to customers regarding upcoming payments
• Maintain clear communication with internal teams regarding account status
• Assist with basic reporting related to accounts receivable as needed

General Support

• Support Finance team with administrative tasks related to accounts receivable
• Assist with special projects or additional duties as assigned

Qualifications

• Working knowledge of Accounts Receivable and collections processes
• Strong communication and negotiation skills
• Excellent organization, attention to detail, and follow-through
• Ability to manage multiple accounts and prioritize effectively
• Proficiency in Microsoft Office (especially Excel and Outlook)
• Ability to work independently in a part-time capacity

Education & Experience

• Associate's or Bachelor's degree in Accounting, Finance, or related field preferred
• 13 years of experience in collections, AR, or general accounting preferred
• Understanding of project billing is preferred