Resident Service Coordinator

Resident Service Coordinator (Social Services – Affordable Housing)Location: Rochester, NYPay: $22.00 - $25.00About the RoleAs a Resident Service Coordinator, you will provide critical social services and on-site support that help residents live independently and thrive within the community.This Resident Service Coordinator role is ideal for someone passionate about social impact, community engagement, and supporting diverse populations including seniors and families. You'll connect residents with essential resources, coordinate services, and deliver programs that improve quality of life.What You'll DoAs a Resident Service Coordinator, you will:Connect residents to local social services, healthcare, and community resourcesCoordinate and lead resident programs, activities, and wellness initiativesAssist residents with applications, recertifications, and social service documentationMaintain accurate case notes, reports, and resident recordsConduct resident check-ins and apartment visits as neededRespond to urgent situations and support resident needs in real timePartner with property management and maintenance teams to support the overall resident experienceWhat You BringTo succeed as a Resident Service Coordinator, you should have:1–2+ years of experience in social services, case management, or community supportExperience working with elderly populations and/or familiesKnowledge of local community resources and supportive service programsStrong organizational, documentation, and administrative skillsProficiency in Microsoft Office (Word, Excel, Outlook)Excellent communication, empathy, and problem-solving abilitiesA passion for helping others live independently and improve their quality of lifeEducation & RequirementsBachelor's degree in Social Work, Counseling, or related field preferred (or equivalent experience)High School Diploma or GED requiredAbility to work on-site during scheduled hoursStrong professionalism, judgment, and ability to manage sensitive situationsAbility to adapt, prioritize, and manage multiple responsibilitiesWhy Join Us?As a Resident Service Coordinator, you'll play a vital role in strengthening communities by helping residents access the services they need to live independently and successfully. Your work directly impacts lives every day.About Conifer RealtyFor 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team shares one mission: to create affordable, thriving, and sustainable communities where people feel they belong.Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.