Banquet Captain

Job Requirements

Starting pay $11.95 hourly Base wage plus potential of up to $40 gratuity per hour

As our Banquet Captain, you'll be the driving force behind making every event feel like a five-star celebration! Whether it's an elegant wedding, a corporate gala, or a festive holiday bash, you'll be working along with the team and oversee all banquet operations, ensuring every detail is flawlessly executed from start to finish. You'll inspire and lead Banquet Food Servers and Bartenders during events, guiding them to deliver exceptional service and create unforgettable experiences. Leadership experience is preferred, and with your passion and dedication, you'll help us set the standard for excellence!

What does a Banquet Captain do?

• Coordinates with meeting planners and convention officials prior to event to ensure requirements are being met.
• Holds pre-function meetings to ensure that all employees have pertinent information and station assignments.
• Supervises the activities of all Banquet Food Servers and Bartenders in the function rooms during assigned shift, ensuring all functional job duties are performed according to established departmental policy/procedure.
• Trains new employees in all F&B standards & procedures and ensures that all employees continually apply training techniques.
• Monitors banquet function(s) as assigned and informs Supervisor/Manager of any problems that need to be addressed.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Banquet Captain, you'll need:

• Possess excellent interpersonal communication skills.
• Ability to ring in orders and settle checks on Point-of-Sale system.
• Previous Food & Beverage server experience. Banquets experience required.
• Previous leadership experience.
• Must be able to stand/walk for long periods of time and lift up to 40 pounds.

What we value:

• Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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