Product Management Director
$163kCBRE Group, Inc.
About The Role
CBRE is seeking an experienced Integrated Facilities Management (IFM) leader to own a suite of products within our IFM technology stack. You will turn client and account team needs into product strategy, priorities and measurable results. Your accountability spans the product lifecycle, from understanding the problem and building the business case through implementation, adoption and ongoing improvement.
About The Role
CBRE is seeking an experienced Integrated Facilities Management (IFM) leader to own a suite of products within our IFM technology stack. You will turn client and account team needs into product strategy, priorities and measurable results. Your accountability spans the product lifecycle, from understanding the problem and building the business case through implementation, adoption and ongoing improvement.
This director-level individual contributor role will lead through influence across Operations, Account Teams, Digital & Technology (D&T), Sales, Solutions and enabling functions. Working alongside a D&T Product Leader, you will bring together the technology, workflows, implementation and support needed for products to succeed in daily IFM delivery.
What You Will Do
Own the business strategy, priorities and performance of your assigned products. Set an outcome-based roadmap aligned with IFM priorities and product objectives.
Work directly with clients, account teams and IFM professionals to understand operational problems, validate needs and identify opportunities to improve service delivery.
Build business cases with clear benefits, costs and measures of success. Use evidence to make investment recommendations and balance competing priorities.
Translate validated needs into business requirements, workflows and acceptance criteria. Partner with D&T on feasibility, roadmap tradeoffs and delivery, while owning business acceptance.
Turn capabilities into repeatable offerings with clear scope, implementation methods, training and support. Partner with Sales, Solutions and Finance/Commercial on positioning, value propositions and commercial readiness.
Lead operational readiness and adoption with Operations and Account Teams. Establish rollout criteria, address barriers to change and hold launch when business readiness gaps remain.
Track adoption, client value, operational performance and product economics. Use results to improve the product and recommend when to scale, reposition or retire it.
Align stakeholders around decisions, dependencies and resources. Communicate progress and tradeoffs clearly, escalating unresolved issues through product governance
What you bring
At least 10 years of relevant experience acrossIFM, product management, operational transformation or a combination, withsubstantial experience in IFM service delivery.
Deep understanding of IFM operations, facilitiesengineering and maintenance, and the realities of delivering services acrossclient accounts.
Strong working knowledge of IFM technology,including computerized maintenance management systems (CMMS), asset managementtools and building management systems (BMS).
A record of solving complex operationalproblems, leading programs or transformations, and delivering measurableimprovements that teams sustain after implementation.
Ability to translate client and account teamneeds into priorities, requirements and outcomes within a product operatingmodel.
Strong business and financial judgment,including the ability to build credible business cases and evaluate value,costs and operational tradeoffs.
Demonstrated ability to influence without directauthority, work effectively with technology teams and communicate with seniorleaders and frontline teams.
Preferred Experience
Approximately five years of leadershipexperience, including leading cross-functional programs, transformations,products or teams.
Formal product management experience, includingdiscovery, roadmap ownership, prioritization and lifecycle management.
Experience standardizing and commercializing anIFM service or technology offering, including implementation, adoption andongoing support.
Success in your first year
During your first year, you will establish ownership of yourassigned products, align stakeholders around their objectives and roadmap, anddemonstrate progress against product outcomes and CBRE's and the IFM Productteam's OKRs. Specific targets will reflect the products you own, with measuressuch as adoption, client value, service performance and business results.
Why join CBRE
Your work will influence how thousands of IFM professionalsmanage critical buildings for some of the world's leading companies. This is anopportunity to bring operational expertise into product leadership and shapeproducts and programs that improve CBRE's service delivery, advance the IFMindustry and strengthen the built environment.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $163,000 annually and the maximum salary for the position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience, and geographic location. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
Equal Employment Opportunity
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on dallasjobsite.com or via telephone at View phone number on dallasjobsite.com (U.S.) and View phone number on dallasjobsite.com (Canada).
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