Director of Scaled Customer Success & VoC
Jobleads-US
LVT is seeking a Director, Scaled Customer Success & VoC Programs to lead a high-performing team and own our digital engagement engine and VoC architecture from our American Fork HQ. The role focuses on retention, expansion, and customer health across long-tail cohorts, with up to 10% travel.
The ideal candidate has 6+ years of leadership in B2B SaaS CS, deep VoC expertise, and strong cross-functional collaboration with Product and Marketing.
#J-18808-Ljbffr Jobleads-USVacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Director of Scaled Customer Success & VoC in Kentucky vacancy
- ...Director, Scaled Customer Success & VoC Programs Location HQ Employment Type Full time Location Type On-site Department Customer Success ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security...SuggestedFull timeWork at officeFlexible hours
$290k - $380k
...About the role Anthropic's Scaled Enterprise team is a high-... ...We're focused on reaching new customers efficiently, turning first... ...Build relationships with directors, VPs, and executive sponsors... ...hunter mindset and demonstrated success generating your own enterprise...SuggestedWork at officeVisa sponsorshipFlexible hoursWinsAbove
Eastern, KY2 days ago$206k - $235.1k
...As the Director of Customer Experience, you will occupy a critical leadership position tasked with architecting, executing, and scaling the holistic customer acceptance journey across the Discover... ...advocate for the Voice of the Customer (VoC), you will synthesize advanced...SuggestedFull timePart timeLocal area- ...purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work, investigating, resolving, and acting... ...Incident.io run their support and customer success workflows on Pylon. We're also featured on the...SuggestedWork at officeRelocationShift workDay shiftAfternoon shift
$106k - $120k
...equitable access to high-quality care at scale. Through its consumer platform, Maven provides... ...commercially-minded and strategic Client Success Manager to join our Client Success team,... ...of experience in account management, customer success, or client services within digital...SuggestedFull timeContract workWork at officeLocal areaImmediate startRemote workFlexible hoursMaven Clinic
Eastern, KY4 days ago$110k - $130k
...multifamily teams work more accurately and efficiently at scale. We are growing quickly, and our Client Success team supports both our SaaS platform and managed... ...and managed services, working directly with customers from onboarding through ongoing delivery, adoption,...Full timeRemote workFlexible hoursBrynson
Eastern, KY2 days ago- ...collaborative, expert-driven team Work that actually matters Clear accountability and ownership Room to grow as RevGuard scales We hire carefully and invest in the people we bring on. Identify denial patterns, payer behavior trends, and root causes of revenue...
RevGuard
Eastern, KY2 days ago $61.8k - $75k
...Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for... ...Description We believe that Customer Success is all about understanding your customers... ...to drive successful implementations at scale while also achieving Renaissance's...For contractorsLocal areaRemote workWorldwideWork visaFlexible hoursRenaissance Services
Louisville, KY5 days ago- ...in London, this role is dedicated to driving the expansion and success of our Social Ads Manager product across the UK/EMEA market.... ...proactive leader with strong ownership, capable of driving impact at scale across the UK and EMEA markets. What We'll Offer: ~...Flexible hours
Innovid
London, KY1 day ago $75.75k - $126.25k
...drive retention, expansion, and long-term success. Proven ability to navigate large... ...new product opportunitiesServing as your customer's advocate; deeply understanding their business... ...essential expectations of this position.Pay Scale Information:The U.S. base salary range...Full timeTemporary workWork experience placementRemote workFlexible hoursTransUnion
Kentucky5 days ago- ...functions, including delivery performance, customer satisfaction, team leadership, and... ...application services engagements Demonstrated success managing executive-level client stakeholders... ...enterprise technology solutions at scale. CEI partners with mid-market and Fortune...Full timeMonday to FridayShift work
- ...partner with Global SMB leadership to refine the North America playbook while maintaining executive relationships. This role offers significant upside as Harvey scales its AI-enabled professional services platform and expands market impact. #J-18808-Ljbffr Jobleads-US
- ...issues.Partner with Onboarding, Merchant Success, and Operations to ensure a seamless... ...You Bring to the Table3-5 years managing customer-facing teams, preferably in logistics, eCommerce... ..., or similarExperience coaching and scaling individual contributorsStrong written...
ShipMonk
Louisville, KY2 days ago $204k - $281k
...this mission. If you are too, let's talk. About the role: The Customer Success Executive - Enterprise role will play a critical part in the... ...enterprise product). Have a solid track record of delivering and scaling an exceptional customer experience, choosing ambition over...Local areaWorldwideFlexible hoursShift work$190k - $215k
...with a sense of urgency, who believe in the scale of our ambition and thrive on a path not... ...meaningful work of your career, help our customers and partners advance their AI strategies,... ...motivated and skilled Senior Customer Success Manager with a strong background in customer...Full timeTemporary work- ...we’re looking for you. Setting you up for success in life and at work Remote set up stipend... ...year. Explore Opportunities Open roles Customer Success Manager Location Remote, USA Employment... ...to the growth of our product as we scale quickly This position is not eligible for...Full timeWork at officeRemote work
$120k - $180k
...back often as new positions open up frequently. Enterprise Customer Success Manager Location Remote (US) Employment Type Full time Location... ..., trust Nightfall to detect and stop data exfiltration at scale. Nightfall enables organizations to innovate freely without the...Full timeRemote workHome officeFlexible hours- Title: Senior Customer Success Manager Location: United States, REMOTE Salesloft is building the next era of enterprise revenue — one where... ...confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's...Remote work
- ...Gartner MQ leaders with more than 1,000 customers globally and offices in Mountain View, Chicago... ...Bangalore, Sydney, and Tokyo. Customer Success Manager ThoughtSpot is a Data & AI... ...attached, not activity lists. Use AI to scale yourself.Leverage AI-driven insights and...Work at officeLocal areaRemote workShift work3 days per week
- ...none have a reason to exist. Every Entropian is a builder. As a Customer Success Manager at Entropia, you make deal teams successful inside... ...management consulting, and hands-on experience managing large-scale technology projects. Exceptional communicators and strategic...Work from homeFlexible hours
$141k - $200k
...sciences. We automate paperwork with AI, helping our customers get life-saving innovations to patients years... ...experienced founders, and resources to execute at scale. About the Role We're hiring a Customer Success Manager to own the full lifecycle for our enterprise...Work experience placement$250k
...experiences through a modern platform built for scale. Our platform gives businesses the... ...organization. We’re investing in our product, our customers, and our team with a focus on sustainable growth. THE ROLE Our Customer Success team owns the long-term relationship with...Contract workWork at office- ...Slang AI seeks a Director of Sales, US to lead and scale the SMB Account Executive team, owning pipeline, forecasting, and coaching. You’ll manage up to 10 AEs, partnering with Product, Marketing, and Rev Ops to drive a repeatable sales engine. This remote role includes...Remote job
$160k - $190k
...outcomes for a portfolio of live health system customers. You'll take a set of existing accounts... ...account across Implementation, Customer Success, Product, and Engineering, directing the... ...provider clients Experience at a scaling company where the playbook didn't exist...Remote workJobleads-US
Eastern, KY4 days ago$131.4k - $171.55k
...team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic... ...technology consulting firms. Track record in managing large-scale projects and programs. You're fluent in English, but it...Work at officeLocal areaAtlassian
Eastern, KY2 days ago- ...you love building relationships, driving adoption, and making customers successful, let’s talk. Background Listen Labs is the world's fastest... ...McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders,...Summer workWork at officeFlexible hours
Listen Labs, Inc.
Eastern, KY2 days ago $175.5k - $292.5k
...modernization Operational efficiency Customer experience innovation Collaborate with... ...practice Experience leading large-scale transformation programs within financial... ...are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more...Temporary workRemote workFlexible hoursNTT DATA
Eastern, KY5 days ago- ...Verily Health is seeking a Head of Customer Success to lead a team of Account Managers overseeing Care Delivery accounts, including health plans, providers, employers and partners. You will drive onboarding, adoption, and renewals, aligning services with client goals...Remote job
$137k - $205.5k
## Head of Customer Success, Payer & EmployerApply: Remote: Remote, United States: Full time: Posted Today: REQ-954# **Who We Are**Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research...Full timeRemote work- ...collaboration hours ~ Commuter benefits for office-based employees About the Role Ketch is hiring a Customer Success Lead to build and operate 'Success-at-Scale' programs that help customers capture the full range benefits from Ketch products, support growth, and...Full timeWork at officeRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Scaled Customer Success & VoC. Be the first to apply!
Related searches