Logistics Customer Service Representative
$43k - $51kForward Air
Forward Air seeks a full-time Customer Service Representative for 2nd shift to support our transportation and warehousing operations. You will handle high-volume calls and emails, track shipments, resolve delivery issues, enter orders, and coordinate with operations and drivers to ensure on-time, damage-free service. In this fast-paced, safety-focused environment, you’ll provide accurate information to customers, escalate complex problems, and document interactions. Forward Air offers growth opportunities across its nationwide logistics network for performance-driven, reliable team players.
$17 per hour
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- ...Essential Job Functions:Provide efficient and courteous service to customers at all times.Follow the proper procedures of packaging a customer’s order and adhere to the company’s policies outlined in the bagging manual.Fill bag racksUnload shopping carts for customers...SuggestedWeekly payLocal areaFlexible hours
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$70k - $85k
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$100k
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$75k - $95k
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