Financial Center Leader

Req ID: 78331Location: Edmond -EDMO, Oklahoma City -OKCAreas of Interest: Consumer BankingPay Transparency Salary Range: Not AvailableApplication Deadline: 08/05/2026BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.Bonus TypeDiscretionarySummaryAre you a dynamic leader who thrives in a high-visibility, relationship-driven environment? BOK Financial is seeking a Financial Center Leader (FCL) to lead a high-performing team serving a sophisticated and diverse client base. This role offers the opportunity to make a meaningful impact by driving business growth, developing talent, and delivering exceptional, consultative client experiences.You’ll begin your journey with our industry-leading, 9-week Banking Navigator program, designed to equip you with the tools, insights, and confidence to succeed. From there, you’ll step into a leadership role where you translate strategy into action—coaching your team, strengthening client relationships, and elevating branch performance. If you’re passionate about developing people, building businesses, and leading with professionalism and purpose, this is your opportunity to grow your career with a collaborative and values-driven organization.Please note: Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.Job DescriptionThe Financial Center Leader (FCL) is responsible for overall branch performance, including team leadership, client experience, operational execution, and business growth. This role leads the development of a high-performing team through intentional coaching, consistent feedback, and structured development routines, including weekly observational coaching and monthly one-on-one sessions. The FCL is accountable for translating enterprise strategies into actionable plans, ensuring daily and weekly routines drive meaningful client engagement, deepened relationships, and expanded product utilization.In this role, you will actively contribute to business development by building community connections, networking, and leading proactive outreach efforts. You will oversee the delivery of a differentiated, consultative client experience tailored to a diverse and often high-net-worth client base, requiring a strong executive presence and the ability to navigate complex financial needs. The FCL partners closely with internal stakeholders across business lines to deliver comprehensive solutions while maintaining strict adherence to risk and compliance standards. Success in this role requires strong leadership, emotional intelligence, adaptability, and the ability to perform effectively in a fast-paced, high-demand environment.Team CultureAt BOK Financial, our culture is built on collaboration, integrity, and shared success. We take pride in fostering an environment where team members support one another, openly share ideas, and work together to achieve common goals. Our “One BOK” mindset emphasizes teamwork over competition, creating a workplace where helping others succeed is just as important as individual performance. We are committed to maintaining a high standard of professionalism while also providing a supportive space for growth, feedback, and innovation. Leaders in this environment play a critical role in developing talent, reinforcing a positive team dynamic, and modeling the behaviors that drive both employee and client success.How You'll Spend Your TimeLead and Develop Your Team:Conduct weekly observational coaching for each team member, providing real-time feedback and actionable development. Hold monthly one-on-one meetings focused on growth, performance, and career development while fostering a culture of accountability and continuous improvement.Drive Business Development:Lead proactive business development efforts through networking, community involvement, and structured calling activities. Build and maintain a strong pipeline of clients and prospects, with a focus on small business and relationship expansion.Deliver a High-Quality Client Experience:Ensure the delivery of a consistent, elevated, and consultative client experience. Support your team in conducting meaningful financial conversations that deepen relationships and position BOK Financial as the client’s primary bank.Execute Strategy and Drive Results:Translate organizational strategies into daily routines and behaviors that drive growth, retention, and profitability. Use data and performance insights to guide decision-making and continuously improve results.Oversee Branch Operations and Risk Management:Maintain compliance with all policies, procedures, and regulatory requirements. Ensure operational excellence across all transactions and mitigate risk through strong oversight and controls.Collaborate Across the Organization:Partner with internal business lines to deliver comprehensive financial solutions and support client needs, particularly in complex or high-value situations.Engage in the Community:Represent the bank in the local market through community involvement and leadership activities, strengthening the brand and building meaningful relationships.Education & Experience RequirementsThis level of knowledge is normally acquired through completion of a ­­­­­­­­­­­­­Bachelors Degree in Business or a related field of study and 3-5 years of directly related experience in management/supervisory capacity or 5-7 years of equivalent combination of education and experience.Ability to motivate teammates through in-person and virtual coaching methods, while providing leadership and excellent team-building skillsAbility to make empowered leadership decisions in a fast-paced, high-volume environmentProven ability to coach, develop and delegate to achieve common goalsStrong interpersonal and collaboration skills including effective communication to build partnerships to achieve business outcomesAbility to effectively support teammate engagement and the client experience while driving results Excellent research and problem-solving ability combined with leadership to foster an empowered cultureAdvanced knowledge of consultative needs-based concepts for client engagementExcellent client experience, relationship-building, and business development skillsAdvanced knowledge of consumer financial products and services (full technical knowledge of core branch banking products and working knowledge of non-core products such as: mortgage, investment, and business banking)Advanced knowledge and understanding of applicable consumer laws and government regulationsAdvertising SourceBOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.Please contact View email address on click.appcast.io with any questions. SF-IND