Real-Time Workforce Forecast & Scheduling Analyst
Charter Communications
Charter Communications in Tampa, FL, is seeking a skilled Workforce Management Scheduling and Forecasting Analyst to optimize call center occupancy and service levels through real-time intraday monitoring and forecasting. You will lead intraday scheduling, adjust forecasts in eWFM, coordinate with internal and outsourced teams, and drive performance through data analysis, KPI tracking, and proactive staffing decisions. #J-18808-Ljbffr Charter Communications
Vacancy posted 2 days ago
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