Warehouse Supervisor

Position Overview

We are seeking a hands-on Warehouse Supervisor to support daily warehouse operations. This role partners closely with the Warehouse Manager and is responsible for on-the-floor execution, team supervision, and operational problem-solving.

Key Responsibilities

1. Daily Operations Execution

Support warehouse operations including receiving, picking, packing, and shipping

Ensure orders are processed accurately and on time

Monitor workflow and resolve issues in real time

2. Team Supervision

Supervise warehouse associates and temporary workers

Support scheduling, training, and task allocation

Maintain productivity and accountability across shifts

3. Inventory Control

Assist with inventory tracking, cycle counts, and discrepancy resolution

Ensure accurate inventory records and proper stock handling

4. Problem Solving & Escalation

Handle day-to-day operational issues (delays, damages, shortages)

Escalate major issues to Warehouse Manager

Ensure smooth communication across teams

5. Process & Compliance

Enforce SOPs, safety standards, and company policies

Support process improvements and efficiency initiatives

6. Cross-functional Coordination

Coordinate with operations, transportation, and customer teams

Support execution of client requirements and service levels

Qualifications

5years of warehouse / fulfillment experience

2+ years in a supervisory or team lead role

Experience in 3PL, e-commerce, or logistics environments

Familiarity with WMS systems and warehouse KPIs

Strong execution and problem-solving skills

Experience managing shifts or acting as team lead

Bilingual (English + Chinese)

Ability to Commute:

Windsor, NJ 08512 (Required)