Front of House Team Member - Customer Service - Hospitality

Front of House Team Member - Customer Service - Hospitality

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type: Full-time and Part-time

Our Benefits Include:

• Enjoy Sundays off
• Work in a family-friendly environment
• Build great friendships
• Receive competitive pay
• Corporate discount programs
• Benefit from flexible work hours
• Access opportunities for growth and advancement, including management and leadership training, and franchise ownership
• Receive meal allowances during breaks
• Health, dental, vision, and life insurance options are available, with allowances based on the position
• Qualifying students can apply for college scholarships ranging from $2,500 to $40,000
• College tuition reductions are available for employees and qualifying spouses at participating schools
• 401k retirement plan with employer matching

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.