Registered Nurse (RN) - Emergency Department Case Manager

Registered Nurse (RN) - Emergency Department Case ManagerWithin the emergency room setting to assess and address patient and family needs related to effective and efficient movement through the hospital system and beyond.1. Perform initial screening on identified patients as available to the case manager. Begin discharge planning process on patients.2. Ensure that the patient transitions through their stay without barriers or delays in care delivery and discharges to appropriate level of care.3. Work closely with interdisciplinary team to proactively identify discharge needs.4. Coordinate discharges to the next level of care, working to facilitate safe transitions with the goal of preventing avoidable readmissions.Expert CaringPer department documentation standards:Completes initial screening, and comprehensive assessment as indicatedIdentifies discharge goals with patient/family early in hospital stayProvides and documents patient choiceInitiates and follows up on referrals to outside agencies for appropriate transition of careIdentifies and documents delays (when patient is ready, but not discharging)Completes documentation on all patients being followed by Case Management at dischargeAppropriately identifies need for UAI and Level II assessments and communicates need in a timely mannerActively participates in patient identification and problem-solving for clinical high risk or complex patients, and escalates cases to leadershipCoordinates with payors, as needed, to arrange care at transitionProactively identifies patient needsIdentifies resources, both internal and external to support patient transitionActs as a resource for patient/family, interdisciplinary team and Case Management colleaguesDemonstrates ability to adapt to changing patient needsEmpowered LeadersShares knowledge within team and with colleaguesAttend meetingsReview minutes and provide feedbackHelp with pre-work or follow-up workLifelong LearningParticipates in continuing education offeringsStaff meetingsConferencesMaintains knowledge in specialty clinical areaSeeks experiences and/or mentorship to develop skills and advance knowledge, abilities in practice or role performanceQuality AchievementAdheres to departmental documentation guidelinesIncorporates evidence-based standard work into practiceUnderstands organizational priorities, department outcome metricsArticulates and supports department and organizational improvement initiatives and coaches others in understanding of dataDemonstrates and/or verbalizes a sense of responsibility for patient outcomesActively engages in readmission prevention effortsSupports timely dischargesInnovationDemonstrates competent use of multiple electronic platforms and serves as a resource for othersDemonstrates openness to change by actively seeking knowledge and information needed to adopt changeOffers suggestions for improved outcomesRelationship Based Care: SelfPractices stress management by identifying own risk factors and utilizing coping mechanismsIdentifies strategies to prioritize daily work activitiesRelationship Based Care: ColleaguesEducates interdisciplinary team on case management roleDemonstrates respectful verbal and non-verbal communication with all members of the team and addresses colleague behavior which does not support a respectful environmentParticipates in inter-professional collaboration and communicates the plan of care to team membersSeeks and offers help to teammatesRelationship Based Care: Patient/FamilyProvides culturally sensitive care using resources to meet needs of the patientIncludes patient and family in planning of careMaintains professional boundariesExhibits non-judgmental and empathetic behaviorKeeps patient/family informed of progression/transition of careProvides education regarding transition needs and option based on learning needsMaintains open communication with patient, family and interdisciplinary teamAdvocates for patient and familyMINIMUM REQUIREMENTS Education: Graduate of accredited nursing program. Bachelor's of Science in Nursing degree required within 5 years of hire or transfer into Case Management role. Experience: 2 years of relevant experience required Licensure: Licensed to Practice as a Registered Nurse in the Commonwealth of Virginia required.PHYSICAL DEMANDS Job requires standing for prolonged periods, frequently walking, bending/stooping. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20-50 lbs. May be exposed to chemicals, blood/body fluids, and infectious disease. The pay range for this role is $39.10 - $51.94 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.BenefitsComprehensive Benefits Package: Medical, Dental, and Vision InsurancePaid Time Off, Long-term and Short-term Disability, Retirement SavingsHealth Saving Plans, and Flexible Spending AccountsCertification and education supportGenerous Paid Time OffUVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.