Maintenance Worker I

Maintenance Worker I

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Maintenance Worker I

Salary

$41,600.00 - $69,694.51 Annually

Location

Norfolk Division of Human Services; 741 Monticello Ave, Norfolk, VA, 23510, VA

Job Type

Permanent Full-time

Job Number

12970

Department

Human Services

Division

Division of Social Services

Opening Date

08/21/2026

Closing Date

8/31/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens.

The City of Norfolk’s Department of Human Services Maintenance Worker I performs general maintenance functions such as locating and repairing roof leaks, repairing housekeeping equipment, repairing and replacing door locks and performing plumbing repairs. Loads, unloads, lifts, and carries heavy construction materials, equipment, and tools. Drives various city vehicles to pick up and deliver a variety of supplies. Cleans the interior of facilities. Performs facility maintenance. Maintains the exterior of facilities. Builds, repairs and cleans storm drains. Supports special events. Maintains equipment and facilities. Provides administrative support. Maintains and repairs asphalt. Repairs and finishes concrete. Maintains meters.

Department Hiring Salary Range: $40,688 - $66,321

Essential Functions

Essential functions include but are not limited to:

• Cleans the interior of facilities by sweeping and mopping stairwells and elevators, emptying garbage cans, using garage sweepers, cleaning office spaces, polishing chrome in elevators, washing windows, mopping, washing walls and mirrors, refilling dispensers, cleaning toilets, urinals and closets, dusting, washing baseboards, vents and doors, vacuuming, cleaning showers, carpets, microwaves and refrigerators and performing all other duties as necessary.

• Performs facility maintenance by constructing new gate arms and barricades, painting handrails, curbs, exteriors and striping, checking fire extinguishers, stairwells and parking area oil spots, replacing lights, relocating bumper logs, removing snow and ice and replacing locks and deadbolts.

• Maintains the exterior of facilities by landscaping worksite, laying mulch and sand, applying chemicals to lakes, repairing and rebuilding boat ramps, dredging lakes, washing down basin, transferring bulk and hazardous chemicals, checking and repairing aeration units, removing pump heads at river stations, changing filters and valves in aerator building, cleaning and rebuilding regulators and valves, maintaining compressors, sweeping, mowing lawns, removing litter and debris, cleaning various sites of excess oil and substances, raking, digging and grading and removing dead animals from streets and homes.

• Builds, repairs and cleans storm drains by opening catch basins, removing debris, using machinery to break through blockages, digging trenches, mixing cement, laying bricks, setting catch basins, laying pipe and repairing cave-ins.

• Supports special events by performing delivery, assembly and dismantling of equipment, chairs, tables, maintaining athletic fields, installing and removing bleachers and fencing for special events and repairing bleachers and benches.

• Responds to emergency situations by removing ice, snow, and storm debris.

• Maintains equipment and facilities by maintaining shop cleanliness, cleaning and maintaining tools, vehicles and small equipment, planning inspections, performing a television inspection of sewer lines, finding clean boxes, utilizing a rod machine to break up stoppage, operating water wagons to break house line stoppages, sealing loose manhole tops using a trowel to put the sealer in and around the top of the casting, locating and investigating caved in streets, barricading cave until repair crew arrival, excavating dirt for sewer line repair, installing shoring, dewatering equipment, backfilling, making temporary street repairs after sewer line repair, maintaining right-of-way, repairing and replacing air valves, maintaining vaults and manholes, opening and closing valves, checking fluids and tires, repainting, inspecting, repairing and installing equipment, installing and repairing fences, operating and inspecting heavy equipment, repairing boat ramps and delivering and collecting equipment.

• Provides administrative support by assisting with the set up of emergency equipment, performing as crew leader, filling out time sheets, ensuring safety, reading maps, resolving problems, interacting with customers, performing work area and public safety assignments, reporting inspection findings, updating and maintaining records, performing inventory control, packing and unpacking equipment and supplies and processing work orders.

• Maintains and repairs asphalt by repairing pot holes and cave ins, performing cuts and resurfacing and utilizing air compressors, jackhammers, concrete saws, asphalt kettles, asphalt rollers, compactors, and hand tools.

• Repairs and finishes concrete by removing the unsafe curb and gutter, sidewalk, driveway or roadway, setting forms and grading the area, pouring concrete, raking and floating, troweling edging and cutting joints and brooming.

• Maintains meters by installing and removing meters, gaskets and fittings using air compressor, jack hammer, carbine saw, power wrenches and small tools, installing meter boxes and vaults, configuring valves, connectors and pipes attached to meter and water-lines, confirming and writing down readings of meters, cleaning up in and around meter boxes and vaults, perform site grading and turf patching in meter vicinity, breaking down discarded meters to be used as scrap metal, preparing meters to be reutilized and rebuilding and retesting meters.

• Responds to emergencies by removing storm damage debris.

Education/Experience

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency.

No experience required.

Preferred:

• One year of experience as a building helper, maintenance worker or custodian.

Additional Information & Requirements

• Valid Driver's License may be required depending on assignment.

• May require CDL within six months of appointment.

Working Hours: Monday-Friday 8:30am-5:00pm

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes

• No

03

The expected hiring salary range for this position is $40,688 to $66,321. Are you willing to accept a salary within this range?

• Yes

• No

04

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

05

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

06

Please select the highest level of education you have completed.

• High School Diploma/GED

• Some College (6 months or more)

• Vocational/Technical Degree

• Associate's Degree

• Bachelor's Degree or higher

07

How many years of experience do you have working in maintenance or custodial?

• No experience

• Less than 6 months of experience

• 1-2 years of experience

• 3+ years of experience

08

Provide a brief overview of the work environments you've been in and the maintenance tasks you've performed. If you have no maintenance experience, please enter N/A.

09

Describe your skills, areas of expertise, and any specialized knowledge you possess.

10

Do you have a valid driver's license?

• Yes

• No

11

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

12

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony

• I have been convicted of a misdemeanor

• I have been convicted of a felony and a misdemeanor

• I have not been convicted of a felony or a misdemeanor

13

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

14

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

• Yes

• No

15

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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