Customer Service Specialist

Our client, a leading organization in the printing and technology support industry, is seeking a Onsite Print Administrator to join their team. As a Onsite Print Administrator, you will be part of the Operations Department supporting the Service Delivery Team. Job Title: Onsite Print Administrator Location: St. Petersburg, FL Pay Range: $17 - $22 per hour What's the Job? Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms/applications using established protocols. Manage consumable inventory, including replacing toner, consumables, and paper, ensuring adequate supplies at customer sites. Assist end users with device functionality, clear paper jams, and perform routine installations and configurations. Coordinate with support teams and report customer dissatisfaction to appropriate management channels. Execute scripted change management activities while adhering to incident, change, and problem management processes. What's Needed? High School Diploma, GED, or higher secondary education, or demonstrated work experience. Typically 2-5 years of related experience in maintenance, quality, or a similar field. Ability to troubleshoot hardware and software issues efficiently. Strong organizational skills and attention to detail. Excellent communication skills and a customer-focused mindset. #J-18808-Ljbffr