Field Service Technician

Job Description As a Nielsen Field Service Technician, you will establish and maintain long‑term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen families/households. Candidates must reside in the Albany area to be considered for this position. Qualifications Must be able to read and write in English. Ability to bend and lift television sets. Some technical skills, including previous experience with consumer electronics, software systems, and networking knowledge. Superior customer service skills. Organizational and time‑management skills. Identify problems and troubleshoot data/equipment. Minimum high school diploma/GED or 2+ years equivalent work experience. Must have a valid driver’s license. Willing and able to be outside in all weather conditions, year‑round, going door‑to‑door into people’s homes. Be able to navigate stairs, elevators, walkways, driveways, and a wide variety of entrances into people’s homes. Willing and able to interact with people for several hours in their home regardless of the location or condition of the home, including homes that may contain pets, dust, plants, odors, or other irritants, and varying states of cleanliness or disarray. Physical Requirements Travel locally for up to 50% of the time. Driving for up to 8 hours per day. Standing for up to 6 hours per day. Kneeling for up to 2 hours per day. Ability to climb stairs. Ability to walk half a mile. Ability to work in all seasons and inclement weather. Ability to lift up to 30 lbs. Benefits We are committed to an inclusive benefits package that supports employees and their families, including comprehensive health and wellness plans, a 401(k) with company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company‑provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. EEO Statement Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. #J-18808-Ljbffr