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Customer Service Representative

Flying High Academy

Job Description

Job Description

We are looking for a friendly, dependable, and detail-oriented Customer Service Representative to join our team. The right candidate will be the first point of contact for our customers, ensuring they receive excellent service and support.

Responsibilities:

  • Greet and assist customers in person, by phone, and through email.

  • Respond to questions, resolve issues, and provide information about products, services, and policies.

  • Process payments, registrations, and account updates.

  • Maintain accurate records and handle data entry.

  • Collaborate with team members to ensure smooth daily operations.

  • Uphold a positive and professional image of the company at all times.

Qualifications:

  • Strong communication and interpersonal skills.

  • Previous customer service experience preferred, but not required.

  • Ability to multitask and remain organized in a fast-paced environment.

  • Basic computer and data entry skills.

  • Positive attitude and a team-player mindset.

Vacancy posted 7 days ago
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