Customer Service Representative
Flying High Academy
Job Description
Job Description
We are looking for a friendly, dependable, and detail-oriented Customer Service Representative to join our team. The right candidate will be the first point of contact for our customers, ensuring they receive excellent service and support.
Responsibilities:
Greet and assist customers in person, by phone, and through email.
Respond to questions, resolve issues, and provide information about products, services, and policies.
Process payments, registrations, and account updates.
Maintain accurate records and handle data entry.
Collaborate with team members to ensure smooth daily operations.
Uphold a positive and professional image of the company at all times.
Qualifications:
Strong communication and interpersonal skills.
Previous customer service experience preferred, but not required.
Ability to multitask and remain organized in a fast-paced environment.
Basic computer and data entry skills.
Positive attitude and a team-player mindset.
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